From selling cheeseburgers to Lego sets, the modern vending machine has evolved into a convenient storefront in the retail world. Wait until you see what’s next.
It’s Not Your Father’s Vending Machine Read More »
Join Shelley and David Wachs, founder of Handwrytten, as they reveal why personal attention beats personalization. They unpack what scalable tools retailers can use to keep customers feeling valued.
How to Revive Personal Attention With Customers Read More »
So many DTC companies have struggled after going public; Reformation’s IPO comes at a time when its customer base has significantly diminished, and the brand may no longer inspire the same confidence that fueled its rise. Can Reformation transcend younger consumers’ newfound negative perceptions?
Will Going Public Change Reformation? Read More »
Hey, don’t get us wrong, we’re all in favor of retailers testing new store concepts and experimenting with different formats. But how long is it going to take Nike to get anything right? The report that they are shutting down their Nike Live—rebranded as Nike Well Collective (whatever that means)—it’s another dead end for a brand that was once king of the footwear and sports apparel sectors; now it seems in a foot race to failure.
Nike: The Robin Report Retail Miss of the Week, 8. 22. 26 Read More »
Retail media is a money grab dressed up as innovation. The industry likes to talk about enhancing the shopper journey, but what gets these programs funded is squeezing incremental trade dollars out of CPG brands already stretched thin by tariffs, climate changes that affect supplies, a war in Iran that is increasing transportation and farming costs, and a retailer’s own margin pressure. No shopper ever asked for more screens in a store.
Retail Media: Retail Hype Read More »
Gen Z is turning to the comment sections for trusted product recommendations. A recommendation from a regular person is more authentic than an ad from a brand. Part of the appeal is that these unsponsored recommendations feel more genuine, less polished, and often way more entertaining than traditional ads.
Comments Drive Gen Z’s Purchases Read More »
Luxury brands are recognizing the strategic importance of cruises by investing in experiences that combine “being” with “having” in a distinctive retail environment. Cartier, IWC Schaffhausen, and Piaget offer private retail spaces, exclusive viewings, and in-suite appointments aboard Luminara, a superyacht in The Ritz-Carlton Yacht Collection.
Opportunity Knocks: Luxury-Branded Cruises Read More »
Listen in as Shelley and Eliot reveal how the Orton family has resisted the temptation compromise their values in a screen-driven, digital marketplace. Their conversation gives a voice to deeply held values, classic, wearable clothes, and a retail ethos (including a customer bill of rights) that survives the test of time.
How Does The Vermont Country Store Keep Going? Read More »
It is mind-boggling that a vertically integrated direct-to-consumer industry disruptor, generating 70 percent margins on a brilliantly conceived offering, ended up selling it for pennies on the dollar. But honestly, how many people want to buy a $15,000 bed?
Sleep No More: A Tale of Self-Destruction Read More »
A lot of companies think that loud and messy and customizable and, honestly, an unserious aesthetic proves a human actually made it. Packaging with the low-fi, Nickelodeon slime-esque aesthetic of hyper goo maximalism is the perfect in-group signifier to make next gen impulse purchases move.
Decoding Hyper Goo Maximalism Read More »
