Dollar General: The Robin Report Retail Miss of the Week, 10. 31. 26
When Dollar General settled with the New York State Attorney General’s office, admitting it overcharged customers by as much as 39 percent—39 PERCENT!—and paying out $1.875 million to consumers, it had to be a pretty embarrassing moment. Here’s one of the nation’s biggest retailing corporations, one that prides itself on low prices and great values doing a big fat oops and hoping not too many people notice.
The Latest Retail Industry Insights and Analysis
Why Are So Many CEOs Out of Touch?
Join Haley and Warren Shoulberg, TRR contributor and retail expert, as they deconstruct the disconnect between in-store retail operations and
Optionality Is the Competitive Edge
Optionality requires decisions only C-Suites and Boards can authorize. This special report details how optionality, powered by AI, is a
The Curious Morality of Crocs
There is an irony here: Crocs built a global empire by convincing consumers to embrace authenticity and disregard appearances. Yet
Listen Up
Retail Unwrapped
Our weekly podcast with Shelley E. Kohan, & guests. Available on your favorite podcast platforms.
Experience
Retail Stores Are Driving Customers Away
Retailers that plan for the margins secure the center. The case for inclusive design extends well beyond neurodivergent shoppers. Sensory-friendly
Walmart & Sam’s: The Robin Report Retail Hits of the Week, 10.24.26
Sure, you can argue what took them so long, but better late than never. This week Walmart+ and its warehouse
Retailers Wake Up: Women Are Top Discretionary Spenders
The female dollar is too powerful for brand executives to ignore. In 2024, women controlled an estimated $31.8 trillion in
Get the Daily Report
Subscribe to The Robin Report and get our latest retail insights delivered right to your inbox.
We will never send you spam or share your info.
Opinion
What Now? What to Do
Tariff-driven cost inflation is likely here to stay, and now, with an ongoing Iranian war, potentially explosive expense inflation is
Tariff Chaos and the Widening Gyre
How does a business leader who may have just breathed a sigh of post-Covid-19 relief in early 2026, only to
What Now? What to Do
Tariff-driven cost inflation is likely here to stay, and now, with an ongoing Iranian war, potentially explosive expense inflation is
Tariff Chaos and the Widening Gyre
How does a business leader who may have just breathed a sigh of post-Covid-19 relief in early 2026, only to
New Episodes Weekly
The Retail Unwrapped Podcast
Retail insights on-the-go, with Shelley E. Kohan. Available on your favorite podcast platforms.
From Our Partners
Placer’s 10 Brands to Watch + 3 Surprises
Check out Placer.ai’s latest enlightening report on the 10 Top Brands to Watch in 2025 when it comes to retail
How LoveShackFancy and WeWoreWhat Are Crushing Consumer Engagement
Watch and learn LoveShackFancy and WeWoreWhat are building engagement and social media strategies that matter to today’s younger consumer.
Technology
Who’s Right About Walmart’s Pricing?
After I listened to NPR’s Life Kit broadcast, I drove to Burbank over the weekend to see for myself, and
Spatial Intelligence: Unlocking the Store
By transforming the physical store from a black box into a source of real-time intelligence, spatial intelligence provides retailers with
AI and the Extinction of Retail
The creators of AI are sounding the alarm. No regulatory cavalry is riding over the hill to insulate your business
Management
A Profile in Empathy: Mara Sirhal, Senior Vice President, Merchandising Home, Target
Being open to learning and new experiences is supported by understanding oneself. Having humility, acknowledging being vulnerable, and accepting feedback
How Did Starbucks Become the Bad Guy?
It was once beloved and respected, but now it’s besieged and repelled by a curious transformation we don’t see very
Operations
Optionality Is the Competitive Edge
Optionality requires decisions only C-Suites and Boards can authorize. This special report details how optionality, powered by AI, is a
Breakthrough Work In Sustainable Apparel
The work of scientists and researchers deserves celebration, but solid climate, energy, and technology breakthroughs need costly infrastructure and sustained
The Great Value Reallocation
Spoiler alert: Consumers are not simply trading down. They are reallocating trust, loyalty, and wallet share to brands and retailers