Articles on
Operations
The Best (& Most Outrageous) Tariff Tactics
Warren Shoulberg
July 8, 2025
They say necessity is the mother of invention, but that goes for calamity too. Bloomberg recently reported that Robert Keely, who runs a guitar pedal ...
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Good News For Retailers: Malaysia Is the Happiest Asian Country
Ross O'Brien
July 7, 2025
Malaysian consumers are remarkably optimistic in these gloomy times—even by Asian standards. Can it last long enough for global brands to make use of it?
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Hotel Chocolat and Knoops Face Off with Godiva
Mark Faithfull
July 1, 2025
Hotel Chocolat’s Thirlwell described the acquisition of the 250-acre Rabot Estate in Saint Lucia and transforming it into a boutique hotel as “destiny.” After a ...
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Aging QVC Pins Its Dreams on TikTok
Pam Danziger
June 25, 2025
QVC bets on TikTok and its “Age of Possibility” campaign to reverse declining sales and reconnect with women over 50 amid steep losses.
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Rimowa’s Upcycling Edge
Glyn Atwal
June 24, 2025
See how fashion brands like Rimowa, Coach & Uniqlo profit by upcycling materials to cut costs, boost sustainability & appeal to consumers.
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Gen Z Has Great Expectations: They Want You to Care About Them
Jasmine Glasheen
June 23, 2025
“Omnichannel” and “seamless” are outcomes of smart technology. Yet investing in tech alone doesn’t serve next gen shoppers––Gen Z still spends as much on clothing ...
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Can an Ad Campaign Revitalize Walmart or JCP?
Pam Danziger
June 19, 2025
Walmart and JCPenney launch bold ad campaigns to shift consumer perceptions, but Walmart rides momentum while JCPenney faces an uphill battle.
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The High Cost of Tariffs for Vietnam
Ross O'Brien
June 18, 2025
Tariffs for Vietnam threaten its export-led growth, exposing issues like overreliance on cheap labor, weak innovation, and strict digital controls.
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