Join Shelley and Karen Leland, founder of Sterling Marketing Group and author of “The Brand Mapping Strategy,” as they unpack why reinvigorating a brand beats rebranding. They discuss how brand marking is findable, followable, or unforgettable and the risks associated with each.
Brand Drift and the Risks of AI Marketing Read More »
Join Haley and Maria as they dig into her journey of developing bio-based engineering and design with tech advanced tools. Maria describes her passion to change an industry and find alternatives to fossil-fuel based fibers, expendable apparel that pollutes unregulated environments, and unsafe clothing manufacturing conditions. Listen, learn, and be inspired.
A Visionary Designer Engineers a Radical Ganni Sneaker Read More »
Join Shelley and David Wachs, founder of Handwrytten, as they reveal why personal attention beats personalization. They unpack what scalable tools retailers can use to keep customers feeling valued.
How to Revive Personal Attention With Customers Read More »
Join Shelley and Dan Altman, author of the High Yield Economics newsletter, as they unpack why the K-shaped economy is persisting, and why diversified supply chains and revenue streams are a survival strategy for retail leaders.
An Economist’s Warning on Shifts Impacting Holiday 2026 Read More »
Listen in as Shelley and Eliot reveal how the Orton family has resisted the temptation compromise their values in a screen-driven, digital marketplace. Their conversation gives a voice to deeply held values, classic, wearable clothes, and a retail ethos (including a customer bill of rights) that survives the test of time.
How Does The Vermont Country Store Keep Going? Read More »
Join Shelley and Alice Pope, author of The Trust Algorithm: How Leaders Build Trust with Generative AI to get up to speed on a current trust recession. Alice says that we are facing more customer data than ever yet have a deeper skepticism about AI than ever.
How to Avoid the AI Trust Recession Read More »
Join Shelley and Ben Seidl, CEO and Co-Founder of Autolane, as they discuss the potential crisis brewing at malls and stores for managing these fleets of cars. Major retail landlords, including Simon Property Group, Federal Realty, and Jamestown, are already installing driverless parking infrastructure across properties in Austin, Atlanta, Phoenix, San Jose, and beyond.
Autonomous Delivery in the Driveway Read More »
Join TRR contributors Phil Lempert, the Supermarket Guru and Warren Shoulberg, TRR Hit or Miss Editor, as they review the crisis facing retailers and American consumers. There is a deeper problem behind the crisis; FDA gave Taylor Farms the all-clear, only to reverse itself.
It’s About So Much More Than Lettuce Read More »
Join Shelley and Shiv Gupta, Chief Analytics and Solutions Officer at Volute Group, as they explore how AI is used as a confessional when consumers trust agents more than websites, data collectors, and even other humans.
Why an AI Agent Is More Trusted Read More »
Join Shelley and Mark Cohen, TRR contributor and former Director of Columbia University’s Retail Studies Program, as they challenge the industry’s obsession with technology and make an unapologetic case for getting back to basics.
Spoiler Alert: Stop Chasing AI and Clean Up Your Store First Read More »
