Join Shelley and Heather Holmes, Founder of Publicity for Good, as they unpack how brands need to think like their customers and understand how they use agentic search engines including ChatGPT, Claude, or Gemini. Key signals: Consumers are bypassing a brand website, asking AI for recommendations and going directly to purchase.
Join Shelley and Gary Sankary, Retail Lead at Esri, as they discuss risk assessment and reveal the strategies and forensics tools retailers can use to reverse this ORC tide. They explain how data sharing, facial recognition, parking lot surveillance, escape routes, license plate readers, timing analysis, heat maps, RFID scanning tools and high-tech security cameras that are loaded with heat and sonic sensors that are valuable ammunition in arsenals to fight retail crime.
Are Your ORC Forensics Up to Date? Read More »
Join Shelley and Stephanie Cegielski, Vice President of Public Relations and Industry Education at ICSC as they dig into the findings. Find out how speed of agentic adoption is outpacing most retail roadmaps and what happens when consumer expectations and spending behavior converge in an agentic powered marketplace.
The AI-Empowered Store Read More »
Join Shelley and Larry Mentzer, COO of Century 21 NYC as they tell the story of the courage it takes to learn from mistakes and protect a legacy. They discuss second acts, managing a balance sheet, competing in physical retail and the dramatic shift in shopper behavior.
The Comeback of Century 21 NYC Read More »
Join Shelley and Dominick Miserandino, CEO of RTMNexus, as they challenge the current conversation with what employees really want to hear: You are part of the journey and we’re going to help you with the AI that we’re implementing.
How to Be Human in the AI Era Read More »
Join Shelley and TRR contributors Arick Wierson and Pamela Danziger as they deconstruct the impact of the war and challenge the conventional wisdom driving luxury brand strategy.
Luxury’s Future After the War in Iran Read More »
Join Shelley, Roland Ehigiamusoe, Principal of Retail and Consumer Products + AI and Engineering and Saurabh Vijayvergia, Managing Director of Retail AI Strategy and Engineering at Deloitte Consulting, as they unwrap the future of the next level of customer engagement and operations through this structural change.
The Next Frontier: Agentic AI and Operations Read More »
Join Shelley and Mark Fedyk, President and COO of Jockey, as they reveal how the brand has been an inventor looking for a better way or a way to solve a problem, why complacency is a threat, and how to make sure you don’t lose sight and connection with the consumer.
Jockey Turns 150 Years Old and Is Still Inventing Read More »
Join TRR contributors and retail experts Phil Lempert and Mark Cohen as they discuss and debate the imprecise science of leadership succession.
Succession: Hire the Enemy or Promote Within? Read More »
Join Shelley with Liza Amlani, Founder of Retail Strategy Group and Ali Furman, PwC’s Consumer Markets Industry Leader as they challenge retailers to confront how to serve customers when body sizes change faster than the systems built to serve them.
GLP-1 Is a Disruption Retailers Aren’t Ready For Read More »
