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Opinion

Retailers Should Be Wary of Trade School Grads

There is a disturbing disconnect between the classroom and performance on a retail sales floor. This is an industry-wide problem. If you ask any local ...
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Retail in 2026 Faces Political Headwinds — But Not a Freefall

If I were sitting in the CEO chair at a major retailer — whether a mass merchant like Macy’s or Target, or a discretionary-driven specialty ...
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When the Checkout Aisle Becomes a Ballot Box

Political leaders pull retailers into their orbit because brands are visible and relatable in a way that institutions and policies are not. And that makes ...
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Off the Shelf with Phil Lempert: Oreo & Reese’s – Really, Another Oreo?

What I'm seeing in the snack aisle right now is absolutely fascinating and really weird. Two of America's biggest snack rivals just did something that ...
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American Eagle’s Sydney Sweeney Ad Spawns a Culture War

The American Eagle disaster proves that retailers can no longer afford to confuse stock market performance with DEI awareness. Not in an era when customers ...
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girl work from home on couch

Work from Home – Privilege or Imperative?

Is work from home a privilege or a necessity? Discover why leaders must balance employee desires with the needs of the business.
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DEI: Courageous Efforts or Cowardly Responses?

Editor’s Note: This is the second part of a two-article point-counterpoint series on recent retail decisions about DEI. We are presenting two different views to ...
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DEI

Costco’s DEI Challenge: Why It Should Concede Instead of Fight

Explore Costco's DEI Challenge, highlighting its commitment to inclusion while navigating calls for risk evaluation and defending its policies.
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