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Management

Profile in Honor: Kimberly Shenk, Service Before Self

The first thing you learn, especially in the military, is if you make an investment and it's not working, then you have to make tough ...
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Ryan Cohen: The Robin Report Retail Miss of the Week, 8.15.26

You've got to admit: Ryan Cohen, the CEO of GameStop, always thinks big and lives large. His attempt to take over eBay—a company at least ...
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Sleep No More: A Tale of Self-Destruction

It is mind-boggling that a vertically integrated direct-to-consumer industry disruptor, generating 70 percent margins on a brilliantly conceived offering, ended up selling it for pennies ...
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T Robinson: Outspoken Outlier

Three companies built and sold with more than $200 million in sales. Refreshingly honest, T says part of her career trajectory is that she’s simply ...
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A Point of View: The Heart of a Retailer’s Brand

The garden of retailing is littered with examples of retailers that once had a singular successful point of view but have lost their way. Oversight, ...
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JCPenney: The Robin Report Retail Miss of the Week, 7. 18.26

Like many people, we want JCPenney to succeed; there are some good pros there and they have been working hard to turn this thing around. ...
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Kimberly Shenk, CEO, Novi: Service Before Self

Kimberly Shenk has never taken the expected path. A data scientist and former Air Force captain, she has carried the military's ethos of service before ...
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Nordstrom: The Robin Report Retail Hit of the Week 7.11.26

It’s a celebration on so many levels, and Pete and Erik Nordstrom are the hosts, with heartfelt thanks to their loyal customers. Any other retail ...
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