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Management

Old Navy Is Caught In a Doom Loop

Old Navy’s move into beauty isn’t reinvention — it’s dilution. A mature brand adding tangential categories without fixing its core may help it hold on ...
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J. Peterman: The Most Famous Fictional Retailer in America

The famed mail-order catalog was a better TV plotline than a retailer, and it appears to have made its last curtain call. Its real-life hero, ...
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Tim Cook: The Robin Report Retail Hit of the Week, 9. 5. 26

With the possible exception of Greg Abel following Warren Buffet, there's probably been no tougher succession with more pressure than what Tim Cook faced when ...
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Profile in Resilience: T Robinson, Serial Disruptor

T’s professional journey has been spontaneous: “I would say that if you look at my career trajectory, no one could say it was well planned. ...
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Buc-ee’s: The Robin Report Retail Miss of the Week (Again) 8. 29. 26

We don't usually call out a company twice in a month, but honestly this deserves it. We recently cited Buc-ee’s ridiculous lawsuits against companies with ...
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Profile in Honor: Kimberly Shenk, Service Before Self

The first thing you learn, especially in the military, is if you make an investment and it's not working, then you have to make tough ...
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Ryan Cohen: The Robin Report Retail Miss of the Week, 8.15.26

You've got to admit: Ryan Cohen, the CEO of GameStop, always thinks big and lives large. His attempt to take over eBay—a company at least ...
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Sleep No More: A Tale of Self-Destruction

It is mind-boggling that a vertically integrated direct-to-consumer industry disruptor, generating 70 percent margins on a brilliantly conceived offering, ended up selling it for pennies ...
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