Like many people, we want JCPenney to succeed; there are some good pros there and they have been working hard to turn this thing around. ...

Kimberly Shenk has never taken the expected path. A data scientist and former Air Force captain, she has carried the military's ethos of service before ...

It’s a celebration on so many levels, and Pete and Erik Nordstrom are the hosts, with heartfelt thanks to their loyal customers. Any other retail ...

Why do results worth admiring almost never look like wins when the bet is placed? What happened along the way that transformed a perceived loss ...

Honestly, after four misses and counting, we're really not trying to pick on them. But the decision by the new management to close the Neiman ...

Most retail talent development programs have not adapted to today’s digital marketplace and are not cultivating the right talent. Whether the industry can reverse this ...

Next gen managers prioritize transparency and workplace flexibility, and their aversion to top-down management models means they’re empathetic and amenable to listening to an employee’s ...

Bringing our LLH interviews to life, a group of guests met, connected and shared their journeys and goals in deeply authentic, open conversations. A room ...