The transformation economy can flourish by spending less time focused on the headline invoking win and more time spent getting the everyday things right. And that in and of itself would be transformational.
Beyond Experience: Real Transformation Read More »
Foresight is a critical tool right now. Our assumption is that a future, serious economic shock sits firmly within the zone of plausibility. Should an employment collapse materialize, the organizations that will thrive in the 2030s are those that lean into the new economic reality, rather than those waiting for a return to a normal that will never materialize.
Retail in 2028: A Foresight Report Read More »
We have spent the last decade obsessed with the “how” of commerce. We chased the frictionless transaction, lightning-fast delivery, and the algorithmic precision of the digital shelf. But as we move into 2026, the retail industry is hitting a wall of diminishing returns. The more relevant question is the “why” of commerce.
12 Emerging Rules and Predictions for Retail Read More »
Economic opportunity in America is vast and wide. Aligning capital with vision, brand values, customers, managers, and partners allows for all necessary constituents to come together, perform and win. If you don’t choose the right parties to align with your needs, you risk it all. In simple terms, a bus driver whose agenda is to sell the bus won’t ultimately care about the people riding on the bus who need to get home.
Deconstructing the Financial Viability of Retail Read More »
Operationally rigorous retail is harder to replicate than it appears. It requires clear strategic priorities, disciplined assortment planning, and investment in format evolution. It demands alignment among merchandising, real estate, design, operations and the buy-in of the workforce. It requires the organization’s maturity to say no when necessary.
A Store Is a Strategic Engine Read More »
Retail is in a moment of transition. It is missing something fundamental: a systems thinking approach to making decisions with the operational infrastructure to support them. Asynchronous decision-making is not only a hidden cost, but it can also overwhelm a store masquerading as. Fulfillment center.
A Store Is Not a Fulfillment Center Read More »
Join Shelley and Katie Thomas from the Kearney Consumer Institute as they challenge conventional wisdom about the economy that’s leading retailers to misclassify customers and fail on pricing, assortment, and messaging.
Gaming the K-Shaped Economy Read More »
Retailers that continue to compete primarily on product breadth risk becoming background noise. Availability doesn’t equate to value. Curation isn’t a niche strategy reserved for luxury brands or personal shoppers. It is becoming table stakes for relevance in a crowded, fatigued marketplace.
Curate or Get Curated Read More »
https://youtube.com/shorts/4RZRxakDN4Y?feature=share Hard to believe but Aldi has been in the American market for 50 years this year. And it’s even harder to believe that when this year closes out it will have almost 2,800 locations in the U.S. en route to
Aldi: The Robin Report Retail Hit of the Week Read More »
Effective retailing demands that we enable people to find, believe, and share their own stories. And to do so enthusiastically, without hesitation. They shouldn’t have to face distrust and wait for vetting by a Chief Storyteller.
Why Chief Storytellers Are a Bad Idea Read More »
