Design - The Robin Report

An Industry Manifesto: The Antidote to Retail Boredom

In their quest for scale, many legacy retail brands have transitioned from curators of wonderment to experts in expansion and operational effectiveness. Public listings, expansion mandates, and cost-cutting initiatives can propel these operators into performance engines by managing expenses through operational effectiveness. The smart operators blend concept innovation with performance.

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Why Traditional Retail Stores Are Missing Return on Experience

Retail Unwrapped Podcast / By Retail Unwrapped

When you are an architect who works on projects around the world, your perspective about American retail changes through a refined filter. Kevin Roche, Founder of Roche Design Strategy, has the advantage of understanding firsthand the power of Return on Experience (ROE).

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How to Get a Better Seat at the Table

Retail Unwrapped Podcast / By Retail Unwrapped

Here’s a surprising fact: A workplace revolution is underway and fundamentally reimagining how ergonomics drives productivity and employee retention. With mandates of returns to office, companies are discovering that outdated workspace designs are accelerating turnover.

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Gen Z Has Great Expectations: They Want You to Care About Them

Operations / By Jasmine Glasheen

“Omnichannel” and “seamless” are outcomes of smart technology. Yet investing in tech alone doesn’t serve next gen shoppers––Gen Z still spends as much on clothing in physical stores as they do online. And both Gen Z and millennials spend more

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