Is Amazon a suitor for Kohl’s? If not yet, perhaps it should be. And maybe Kohl’s is entertaining the possibility. Back in 2017, I stated that Kohl’s was launching its first few Amazon in-store shops as tests to drive younger […]
Is Amazon a Kohl’s Suitor? Read More »
Over the past two years, buy now pay later (BNPL) services have rapidly gone mainstream in the United States. As recently as 2019, U.S. BNPL payment volume totaled just $3 billion. That rose to an estimated $55 billion last year.
BNPL Is No Panacea for Retailers Read More »
For years we’ve talked about the 72-million strong millennial generation (born between 1981 and 1996) as the next-gen customers for luxury brands. But now there is an even younger generation on the horizon, Gen Z (born from 1997 to 2012),
Luxury’s Got a New Change Agent: Gen Z Read More »
NRF’s 2022 Big Show was far from big but it was the first in person gathering at a scale that the industry has seen since early 2020. Similar to what happened at CES this year, most of the big tech companies such
NRF, Come and Gone Read More »
The luxury market has been built on exclusivity. The U.S. is still the largest global luxury market and luxury sector sales continue to soar – even through the pandemic. But how we define luxury is changing. First of all, the
Makers Dominate the Entry Level Luxury Market Read More »
As an industry, we have long averted our eyes from the nasty environmental side effects of the manufacturing processes and the distribution of the things we sell. We continue with business as usual, giving a nod to sustainability as the
One Step Closer to Circularity Read More »
Predictions about the end of worldwide pandemic conditions – and their impact on global supply chain logistics – have been ridiculously wrong. Every time “the experts” thought the worst was over and things would start to calm down again they’ve
The Supply Chain Remains Broken in ‘22 Read More »
Well, that was interesting. When CES 2022 came to a close, one day ahead of schedule; attendees were dismissed early as “an additional safety measure” for minimizing the risks of Covid-19. (Apparently the brain trust at the Consumer Technology Association
Five Takeaways for Retailers from CES 2022 Read More »
Let’s talk context. The origins of luxury goods go back to the 18th century when the retail model was developed for an aristocracy – the landed gentry with money to spend. In France, Italy, Spain, and England, aristocratic wealth spawned
A Perspective on Luxury from a Global Citizen Read More »
I went to a local thrift store yesterday and noticed a phenomenon that can be seen across resale stores worldwide. Complete shelving fixtures were empty. Home décor was sparse. Bare clothing racks stood like stranded trees. But it’s not just
No Clothes in the Resale Closet Read More »
