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Experience

Your Store Still Matters

Any retailer should be clear about what it cannot match; it should decide what it can own. A local retailer can know its customers more ...
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The Changing Face of IKEA

IKEA’s heritage means there are limits to how far the brand can move upmarket or deviate from its traditional offer. IKEA's identity rests on the ...
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The Social Media Reckoning

Over 6o percent of Gen Alpha say social media makes them want to buy something. Some product categories are more digital-first than others, and 78 ...
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Retail Stores Are Driving Customers Away

Retailers that plan for the margins secure the center. The case for inclusive design extends well beyond neurodivergent shoppers. Sensory-friendly environments also benefit parents managing ...
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Walmart & Sam’s: The Robin Report Retail Hits of the Week, 10.24.26

Sure, you can argue what took them so long, but better late than never. This week Walmart+ and its warehouse club cousin Sam's announced a ...
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Retailers Wake Up: Women Are Top Discretionary Spenders

The female dollar is too powerful for brand executives to ignore. In 2024, women controlled an estimated $31.8 trillion in global spending. Within the next ...
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Celebrity Fast Food Frenzy

As celebrity merchandise gets increasingly extravagant (see Beyoncé’s $900 empty box), a new kind of endorsed merchandise is on the rise: food. Some of the ...
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Walmart Makes a Fashion-Forward Play

Walmart and Macy’s are inching upward into fashion-forward style, and iconic couture designers are spreading a version of their vision to a more mass audience ...
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