Ever since Salesforce.com CEO Marc Benioff declared that \”Loyalty is dead,\” in a November 2017 interview with Mad Money\’s Jim Cramer, business leaders have been wringing their hands. But listen beyond the attention-getting soundbite, and you will learn that what […]
Millennials and Loyalty Read More »
What\’s behind all the empty storefronts in New York City? Faith Hope Consolo, head of retail leasing for Douglas Elliman Real Estate, told the New York Times, \”When you walk the streets, you see vacancies on every block in all
The Changing Landscape of Luxury Retail in New York City Read More »
Wow! Another huge disruption coming out of McMillon\’s Walmart. They seem to have one speed only: meteoric. One could say I spend too much time covering their warp speed, almost-daily initiatives. But, how can I not? As the largest retailer
Walmart Town Centers: One More Wow!!! Read More »
Netflix has made the personal journey into storytelling more addictive than ever. Binge watching is a real thing, serving as the perfect antidote to our stressed out, trigger-ready anxiety, fueled by today\’s global surface noise. Netflix has become a proxy
Streaming Style: How Netflix Can Save Retail Read More »
I vaguely remember the phrase \”repeal and replace\” as a political slogan the Republicans used to gin up support for getting rid of Obamacare. As we know, nothing really happened. Well, it is happening at Walmart, based on the reversal
Walmart’s Leadership and Culture: Repealed and Replaced Read More »
Why did VF Corporation spin off Lee and Wrangler and how can this lead to bigger growth opportunities for these legacy brands? Analysts and industry experts have weighed in by pointing to classic brand management portfolio strategies as the explanation.
Lee®, Wrangler® & VFC: Adios or Advanza! Read More »
The Amazon Go concept is innovative enough that it may prove to be a highly disruptive force. Yet, it might be a little too soon for anyone in established food retailing to despair. Nonetheless, let\’s take a closer look the
What Will Happen When 3000 Amazon Go Stores Open? Read More »
The Container Store has launched a new space program. And its target is not necessarily the moon, but to reach for that most unworldly retail destination these days: relevance. The retailer that practically invented the idea of a store devoted
The Container Store Reimagines Space Read More »
As retail continues its renaissance, leading brands are continuing to innovate around their consumer experiences – opening new types of physical stores, experimenting with new online capabilities, collaborating with nontraditional partners and doing so all at a rapid speed. This
Direct-to-Consumer vs. Brick & Mortar Read More »
Amazon just put another toe in the water of physical retailing. Its new retail concept, Amazon 4-star, opened in Manhattan\’s SoHo last week playing to huge crowds. It dawned on me that this is a major model for the future
Amazon 4-star: Retail\’s Data-Driven Future Read More »
