Amazon has this hate-hate relationship with its customers; many hate it first for its behemoth size and then for its pricing which is often much higher than competitors.
Amazon: The Robin Report Retail Miss of the Week, 4. 25. 26 Read More »
It’s getting harder for social media users to hear from folks on the other side of any party line. Sophisticated algorithms expose people to feedback loops of the news they want to see––we hear from people who believe what we do, and all other content fades into the background. In this insular environment, social media users on both sides of the spectrum are becoming radicalized, all supported by unhinged confirmation bias.
How Intentional Is the Social Media Divide? Read More »
The three rules Simon pioneered made him the best retail real estate developer of the 21st century.
Legacies: David Simon Changed Retail Development Read More »
It’s not often that we get a situation where one retailer’s Hit is another one’s Miss. But that’s what we’ve got this week with the debut of the Devil Wears Prada 2 limited edition shop of fashion apparel and accessories inspired by the new movie sequel, opening May 1.
Walmart & Target: The Robin Report Hit & Miss of the Week, 04. 18. 26 Read More »
Gen Z has the power today to make or break a brand. Loss of core values and virality, like in Glossier’s case, kills cultural relevance. Once a brand falls out of everyday conversation, especially in Gen Z’s social media landscape, it’s incredibly difficult to recover.
Glossier’s Future Doesn’t Look Good Read More »
While many young consumers tend to be “loyal–ish” rather than fully brand loyal, there are still a few brands that have them hooked. Find out how you can reach next gens through the brands they love.
The Top 10 Brands Gen Z and Millennials Are Loyal To Read More »
Imagine being able to actually buy things that were being shown on your TV, not just watching dead-end commercials. It was interactive before interactive was even a thing. Now, nearly 50 years later, TV shopping is no longer a thing and with the news that QVC has missed its financial filing deadline yet again and will most likely end up in chapter 11, it may not be around…as we know it.
QVC: The Robin Report Retail Miss of the Week, 04.11. 26 Read More »
Join Shelley with Liza Amlani, Founder of Retail Strategy Group and Ali Furman, PwC’s Consumer Markets Industry Leader as they challenge retailers to confront how to serve customers when body sizes change faster than the systems built to serve them.
GLP-1 Is a Disruption Retailers Aren’t Ready For Read More »
As a “geriatric” millennial now pushing 40, my generation has been pathologized by analysts since we got our first cellphones in our early teens. Millennials have survived more economic turmoil while coming of age than any demographic since the Silent Generation. But we are the biggest spenders in many retail categories, including luxury.
Millennials Just Turned 40 Read More »
Join Shelley and Bill Neff, Head of Marketing at Yeti, as they pull back the curtain on why one of the most admired consumer brands in America has built its empire by doing the opposite of what the Attention Economy demands.
Yeti Takes a Long View to Protect Its Brand Read More »
