The cost of returns is estimated at $550 billion for 2020 and the number of online returns has more than doubled. In 2020, the pandemic accelerated online purchasing with non-physical store sales ending the year up an impressive 23 percent. […]
The Point of No Return Read More »
The Beyond Burgers brand reflects a sea change of a whole new generation of environmental and animal friendly consumers. New products and new business models are emerging at an accelerated pace, driven by consumers and envisioned by savvy, progressive thinking
Beyond Retail: Walmart\’s \”Everything Service\” Read More »
Macy\’s recent announcement that it is closing more than 40 stores as part of a three-year plan to shutter approximately 125 stores wasn\’t unexpected but was still a huge blow to the retail industry. The 163-year-old department store chain has
Retail’s Next Chapter Read More »
From Tel Aviv to São Paulo to New York City’s Garment District, the onset of the pandemic in 2020 forced widespread change and innovation across the retail ecosystem. From big retail chains and brands to technology enablement and alternative payments,
21 Global Disruptors Read More »
In 2020 Americans spent money on Kraft Macaroni & Cheese, redecorating their homes and ordering take-out. And oh, we also spent a lot of our money on our dogs and cats. On the list of business sectors that were on
As the Covid-19 pandemic sparked dramatic shifts in demand, it also jolted retailers into responding rapidly to what consumers want. Now retailers are rethinking what they sell – and recognizing they can’t do it all on their own. That’s why
Small Brands Give Retailers’ Assortments a Big Edge Read More »
We all know that 2020 was a difficult and historic year. When last year\’s Super Bowl aired on February 3, 2019 the first coronavirus death in America (February 6, 2020) was yet to be recorded. When Super Bowl LV aired
A brief history: In 1950, architect and developer Victor Gruen envisioned the first enclosed shopping mall in the United States, the Southdale Center in Edina Minnesota. Designed in response to the growth of the suburbs and the decline of downtowns
Reimagining the 21st Century Mall Read More »
I had a “history brought forward” moment last week. It was a discussion with Rick Caruso, CEO of Caruso, one of the largest and most admired private real estate developers in the U.S. In fact, “most admired” would be an
Caruso: Community Creator Read More »
The seemingly insulated luxury market has never experienced a year like 2020 when personal luxury goods sales dropped $78 billion from 2019 – a 23 percent decrease year-over-year – to a total $266 billion in 2020. With the pandemic threatening
Welcome to the Era of Conscientious Luxury Read More »
