Author
Shelley E. Kohan
Retail expert Shelley is a TRR writer, Associate Professor FIT, podcast host RetailUnwrapped, and senior contributor at Forbes.com. She is a Top 100 Global Retail Influencer, professor, podcaster, retail pundit, and speaker. Having grown up in Japan, Iran, Germany, and the U.S. Shelley has a unique perspective on people and places. Led by curiosity and a genuine interest in learning, she sees herself as a retail warrior with an insatiable passion for the industry. She literally eats, drinks, and sleeps retail.
John Venhuizen, President and CEO of Ace Hardware: A 2024 Crave Retail Radical
Shelley E. Kohan
December 12, 2024
Learn more about how John Venhuizen, President and CEO of Ace Hardware and how he has given his trusted brand a remarkable reinvention.
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Sumit Singh, Chewy CEO: A 2024 Crave Retail Radical
Shelley E. Kohan
December 11, 2024
CEO Sumit Singh’s strategic integration of technology and customer-centric services has redefined the pet care landscape, moving beyond traditional ecommerce to create an interconnected platform ...
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Michelle Crossan-Matos, Ulta Beauty CMO: A 2024 Crave Retail Radical
Shelley E. Kohan
December 10, 2024
According to Chief Marketing Officer Michelle Crossan-Matos, Ulta Beauty is doubling down on joy as a brand differentiator.
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Generation Alpha Comes of Age in the Workforce
Shelley E. Kohan
March 26, 2024
Read on to learn how generative AI and the fact that Generation Alpha has now come of age are heralding unprecedented changes in the workforce.
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Fashion Specialty Stores Caught in a Squeeze Play
Shelley E. Kohan
August 1, 2023
Fashion specialty stores are caught in a squeeze play. Blame it on the democratization of fashion. But there’s also the proliferation of ecommerce with over ...
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Retail Healthcare Expands
Shelley E. Kohan
July 10, 2023
Well-being is more than a slogan. It’s becoming a consumer mandate for convenient, affordable care. Healthcare providers have responded with a range of options. On ...
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Gender-Fluid Fashion Goes Mainstream
Shelley E. Kohan
May 1, 2023
These days some retailers find themselves being unwittingly thrown into the political and human rights arena. If a retailer decides to carry merchandise that is ...
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Reimagining Retail’s Future
Shelley E. Kohan
December 4, 2022
The future of retail will be shaped by a hybrid shopping model based on the new normal of highly interconnected experiences that serve specific target ...
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