The easy answer to whether Shopify will solve Amazon’s antitrust issue is no, but the more nuanced answer is hmm. Amazon’s FTC investigation does not challenge the giant’s behavior in the ecommerce retail sector. While Amazon is clearly the market […]
Will Shopify Solve Amazon\’s Antitrust Issue? Read More »
Recently I received an email about Becca Cosmetics’ upcoming makeup launches, and I immediately emailed the brand publicist back: “I’m confused,” I wrote. “I thought Estée Lauder was shutting Becca down?” Covid Casualty After assuring me that that was in
I feel safe aligning my economic view with that of Janet Yellen, U.S. Secretary of the Treasury and Jerome Powell, chair of the Federal Reserve, then with a bunch of traditional, last century economists who define inflation as it was
Inflation Worries? Not a Chance! Read More »
How do you understand and motivate today’s workforce? Being a corporate leader today has never been more complicated than it is right now. The demands of operating a business are daunting between the logistics of sourcing products, managing supply chains,
Our Workforce Under Pressure Read More »
How can pandemic-crushed specialty retailers that were too slow or ineffective ramping up their e-commerce capabilities come back from the brink? Don’t look to Amazon, the big-boxes or category killers for inspiration, advises Wharton Professor Thomas Robertson and director of
The WOW! Customer Experience Read More »
Do the math: Walmart says that over the next decade it wants to move $350 billion of its merchandise buying activity to American-made products. Easier said than done. Much easier. Because as noble a pursuit as that is, when you
Walmart’s $350 Billion Impossible Dream Read More »
Amazon as awesome or apocalyptic is a trick question. The answer requires a distinction of Amazon being awesome or apocalyptic to whom and why. If you were to simply answer the question at face value, the answer would be both.
Is Amazon Awesome…Apocalyptic…or Disruption 2.0? Read More »
Covid has forced many retailers to make dramatic shifts toward digital transformation of their business models. Many have successfully pivoted to offer services including BOPIS, curbside pick-up, and same-day home delivery across their digital, customer facing touchpoints. But as many
Fulfillment: Retail’s New Loyalty Factor Read More »
The residential real estate market has been a bright spot during the pandemic-driven economic downturn that began early last year. There were initial fears that we might see a repeat of the real estate meltdown that started in 2008, when
What Home Buyers Want Now: 10 Post-Pandemic Priorities Read More »
As the ecommerce market becomes competitive, a growing number of retailers are rethinking their approach to pricing to differentiate themselves, fuel online growth and protect their companies from the chronic temptation to engage in price wars. Savvy, leading retailers use
The Best E-Commerce Defense Is a Good Pricing Offense Read More »
