Succession: Hire the Enemy or Promote Within?
Join TRR contributors and retail experts Phil Lempert and Mark Cohen as they discuss and debate the imprecise science of leadership succession.
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Retail According to Authentic Brands
Own the intellectual property, license the name, collect the fees, and let the operational partner take the capital risk. As retailers search for new profitable models, it turns out that the most valuable thing in retail is not the store but the story. Here is ABG’s.
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Lead Like Her: Carla Vernón’s Authentic Leadership Approach
As an expert in founder-led companies, one of Carla Vernón’s contributions at The Honest Company is to protect Jessica Alba’s vision and bring the company into a new chapter where she has grown gross margins by a thousand basis points since she took the reins. How did she do it?
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QVC: The Robin Report Retail Miss of the Week, 04.11. 26
Imagine being able to actually buy things that were being shown on your TV, not just watching dead-end commercials. It was interactive before interactive was even a thing. Now, nearly 50 years later, TV shopping is no longer a thing and with the news that QVC has missed its financial filing deadline yet again and will most likely end up in chapter 11, it may not be around…as we know it.
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Tim Baxter: Insights from a Retail Visionary
Reimagining the retail model has often been a fool’s errand, constrained by resources and lack of imagination. Short-term goals often cloud the vision required to reverse the tired paradigm; it’s better to put the customer first and the immediate P&L second. Many brands have lost their way, and the best physical retail works well when someone’s done all the thinking for the customer.
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Chip Wilson: The Robin Report Retail Miss of the Week, 3.14.26
Chip Wilson is an ex-retailer, ever since he sold and then gave up control of the company he founded, Lululemon. It was a brilliant retail startup because Wilson not only created a terrific store concept but practically invented an entire merchandising concept that hadn’t even existed before: athleisure wear.
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Tim Baxter Has a Bold Vision for Retail
In this conversation, Haley Boehning sits down with Tim to unpack the story behind The Baxter Collective, a new highly-curated physical retail platform opening its first store in Rye, New York. Designed to fill the white space between the endless aisles online and the niche boutique, The Baxter Collective isn’t about reinventing the department store.
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Deconstructing the Financial Viability of Retail
Economic opportunity in America is vast and wide. Aligning capital with vision, brand values, customers, managers, and partners allows for all necessary constituents to come together, perform and win. If you don’t choose the right parties to align with your needs, you risk it all. In simple terms, a bus driver whose agenda is to sell the bus won’t ultimately care about the people riding on the bus who need to get home.
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Lead Like Her: Marcy Schaffir, Turnaround Legend
Marcy is a customer-centric strategist and innovator; founder of Schaffir Consulting in 2022 she has been one of the most successful leaders in the industry at Lane Bryant, L Brands, LensCrafters, Ann Taylor, and Saks Fifth Avenue. Her leadership philosophy is based on her conviction to, “Stop waiting; start asking.”
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How Barnes & Noble Made a Comeback
The Barnes & Noble strategy of deferring to local taste over stock-wide uniformity and treating stores as community hubs rather than depots of inventory stands in stark contrast to Amazon’s homogenized and algorithmically curated marketplace.
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