Retail Unwrapped Podcast Art 22

Jeni’s Splendid Ice Creams: Empathy is the North Star

Retail Unwrapped Podcast / By

Join Haley and Zoe Switzer, Chief People Officer at Jeni’s, as they discuss how to build a culture that nurtures a workforce. As Zoe says, “Maybe more than 50 percent of our quality of life is determined by, or at least heavily influenced by, what happens at work. So, the privilege of being an employer is a really big deal; you have an opportunity to have a meaningful impact on people’s lives in terms of whether they can put food on the table and pay their rent, or whether they develop skills that serve them well at work.”

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Sweden Is a Beacon for Modern Retail

Sweden Is a Beacon for Modern Retail

Operations / By

If you thought Sweden was a conservative nation devoted to wellbeing and simple style, keep your eye on developments here as Stockholm increasingly becomes a bellwether for the next phase of its emerging influence. An entire nation believes radical transparency is business as usual and that values-based consumer culture is likely to seep into other markets. The capital’s younger, tech-savvy customers are part of a global movement. Sweden could be an unlikely catalyst to unlock sustainability as a convenient and profitable, truth.

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Retail Unwrapped Podcast Art 11

A Visionary Designer Engineers a Radical Ganni Sneaker

Retail Unwrapped Podcast / By

Join Haley and Maria as they dig into her journey of developing bio-based engineering and design with tech advanced tools. Maria describes her passion to change an industry and find alternatives to fossil-fuel based fibers, expendable apparel that pollutes unregulated environments, and unsafe clothing manufacturing conditions. Listen, learn, and be inspired.

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AI Agents Trusted or Transactional

AI Agents: Trusted or Transactional?

Technology / By

AI assistants could do what retail media networks promise but often fail to deliver: increase basket size without making shoppers feel relentlessly barraged by transactional ads. The macro-opportunity for any retailer is to connect a shopper to information that changes a purchase decision and deliver a better customer experience. If an AI assistant can do that, the tool is an asset, not a gimmick.

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