Recipe for confusion: changing the name of your beauty brand just as consumers were becoming aware of the fact that you even had a beauty brand to begin with. But then again, when you have aspirations of becoming a billion-dollar […]
Real Housewives Get Rich Read More »
For over three decades of giving industry presentations, and after three co-authored books The New Rules of Retail (plus a revision) and Retail’s Seismic Shift, one core fact remains that too much supply has been chasing too little demand in
Will Covid Heal an Industry Disease? Read More »
With 30 years in the industry, I am still in awe of the changes that food retailers have undergone recently. But the current situation is no longer about being customer centric enough to make fast-paced, short-term tweaks to satisfy customer
Every Customer Is a Premium Shopper Read More »
Earlier this year, luxury retailer Saks Fifth Avenue announced plans to spin off its ecommerce business at a $2 billion valuation, backed by a $500 million minority investment from Insight Partners. Now, activist investor Jana Partners wants Macy\’s to follow
Activists Chart an Uncertain Future for Macy’s Read More »
Old Navy recently made news headlines by entering the inclusive size market. Again. They created great TV commercials with Aidy Bryant touting sizes 0-30 in all stores. I predict they will exit the plus business in stores within two seasons
Old Navy Plus-Size Risk Read More »
Luxury is roaring back for the holidays. While the disruption of lockdown made serious digital investments an imperative, luxury retailers have more than caught up by taking advantage of high demand for certain products and a consumer base willing to
Luxury Apparel Retailers Back in Vogue Read More »
Young couples oftentimes struggle in the early years of their marriage as they both adjust to the new life dynamics of sharing everything from bedsheets to bank accounts, and it’s a metaphor that could aptly be used to characterize a
The Marriage Between Healthcare and Retail: Divorce is Not an Option Read More »
The value propositions of Rent the Runway, The RealReal and Stitch Fix are indisputable. As these concepts grew quickly through the 2010s, the digitally-driven rental, resale and subscription business models induced dopamine rushes in the fashionista set and strategic anxiety
The Empress\’s New-ish Clothes Read More »
Lately, though, this “dot the i’s and cross the t’s” mindset has gone by the wayside more frequently than is ideal. We know that the most enjoyable and exciting shopping experiences happen when it’s clear that associates care not just
Retailers Future-Proof the In-Store Experience with Digital Precision Read More »
The Covid-19 recession of 2020 saw big gains for categories of merchandise including groceries, health and wellness-related products, pet food/supplies, furniture, and the DIY or home improvement category. It came as no surprise that while spending more time at home,
Why Green is More Than a Color for 2022 Read More »
