In the middle of the barrage of acquisitors for Kohl’s, I wrote Two Real Estate Moguls. Note to Kohl’s: Repel, Repel, Repel. At the time, it was based on my belief that either of the two suitors — Simon Properties […]
The Good News and Bad News for Kohl’s Read More »
There are so many conflicting messages about retail sustainability that it’s hard to know what’s real. This is by design. Some messages encourage customers to buy secondhand to save the planet, others preach the benefits of upcycled fashions, while other
Sustainability Can Be Deceptive Read More »
Leaders of organizations fall into three categories: pontificators, remediators and transformers. Pontificators Pontificators spend much of their time opining as to their past triumphs and important experiences which enabled them to ascend to the throne they are perched upon. They
Leadership’s Three States of Grace Read More »
Christopher Waller, a senior Federal Reserve official, announced on May 30, that he supports the U.S. central bank’s main interest rate to rise to a level at which it starts to stunt economic growth by the end of the year,
A Cogent Economic Review Read More »
While the lion’s share of recent beauty chatter has centered on 30-second viral TikToks, the polar opposite phenomenon – long, elaborate “unboxing” videos – is still shockingly popular on YouTube, perhaps giving hope to the hand wringers who fret over
Looking at Unboxing Beauty Videos Read More »
To nobody’s surprise, the Covid-19 pandemic gave Amazon a huge market share boost. So far, the ecommerce giant has been able to maintain most of its pandemic share gains even as consumer shopping patterns have started to normalize. However, the
Behind Amazon’s Thorny Profitability Problem Read More »
Whether it is to make quicker business decisions, improve the customer experience, deliver operational efficiencies or reduce return rates, once the right data is in place there are some very simple things that brands and retailers can do today to
Updated Playbook for Retail Success Read More »
I wrote in November 2021, Is Sonia Syngal Gap’s Fourth “Hail Mary?”, largely based on the three “Hail Marys” that preceded her, of whom failed to turn the declining brand around. I attributed a big part of their failure with
Will Gap Inc. Need a Fifth “Hail Mary?” Read More »
Returns are a necessary component of the consumer journey. But returns don’t have to be harmful to the retailer, especially if they can be used to learn more about your shoppers, better meet their needs, and ultimately improve the consumer
Returns: The Next Great Marketing Channel Read More »
A recent Wall Street Journal article quoted Bill George, a senior fellow at Harvard Business School, saying, “The No. 1 concern CEOs have is ‘When should I speak out on public issues?’” related to the faceoff between Disney CEO Bob
Disney Versus Florida Read More »
