Forget the Metaverse, AI, self-driving cars, and aerial drone pizza delivery; there is an emerging movement among customers who are focusing on yesterday instead of tomorrow. If you think that brings to mind a bit of history from the industrial […]
An Anti-Tech Backlash Read More »
When did a career in retail become so unappealing for young folks? Twenty years ago, a position in frontline retail was one of the best jobs a young person could hope to get. Yet today, a staggering 87 percent of
How Can Retailers Attract the Digital Generation? Read More »
Oh noooo! Are we going there again? No, I’m not going back to my years of ranting about Eddie Lampert, the brilliant financier who acquired Kmart and Sears in the early 2000s, declaring he was going to return those two
Coach and Michael Kors: An Eddie Lampert Echo? Read More »
This is a story about a giant buck-toothed beaver, a forlorn legacy brand that is going to be reborn under new owners and a store format that was once more suited for mamouth diesel tractor-trailer trucks than families out for
The Reinvention of America’s Superhighway Gas Stations Read More »
Where is the American consumer shopping these days? In-store or online? This in-depth report explores U.S. retail purchase behavior
How Is America Shopping Post-Pandemic? Read More »
There is power in sharing the great stories about the art of leadership in the retail industry. Let’s take first-time CEOs. Three female leaders of public and private companies share their insights. Once a first-timer myself, I know the feeling
The Power of Female Retail Leadership Read More »
Since Neiman Marcus Group filed for bankruptcy in May 2020 and emerged four months later with $4 billion in debt, it has largely gone off our radar. The time-lapse has allowed the company time to right its ship without the
An Enlightened Neiman Marcus Group Workforce Ethos Read More »
It wasn’t all that long ago – since about the arrival of the first Gen Zer – that Lego was virtually bankrupt and on the brink of going out of business. Fast forward to that grown-up Gen Zer and it
Lego: Building an Empire Brick by Brick Read More »
Over the next 50 years, Nielsen research predicts the Black population is expected to grow by 22 percent while the White (non-Hispanic) population is expected to shrink by 27 percent. Spending power among Black Americans is expected to reach $1.8
Where Is Black Leadership in Corporate Retail? Read More »
For decades retailers have been managing their merchandise assortment, planning, and allocations based on prior sales numbers, emerging trends, store profiling, and overall demand. With continued access to richer data, retailers have never been more informed about their business. Analyzing
Reverse Engineering Is the Future of Retail Planning Read More »
