So, millennials only want authenticity, they want a genuine backstory from real people and will not be swayed by celebrity endorsements, phony brands and glitzy marketing. Try telling that to Target and Crate and Barrel…not to mention Joanna and Chip […]
Celebrity Sweepstakes Read More »
When you attend Shoptalk, you feel the kinetic energy, optimism and confidence of the startups and investors that are reshaping retail’s future. The guiding principles of these entrepreneurs: speed and personalization, all fueled by machine learning and delivered by voice
The Joy of Retailing Read More »
Since revisionist history seems to be taking center stage in Washington and elsewhere, let’s take a stab at our own. Were he alive today, Thomas Paine, one of the architects of the American Revolution and a true visionary, might have
Cryptocurrency – Game Changer or Disaster in Waiting? Read More »
It is becoming increasingly apparent that shopping centers need to provide stimulating, energized environments to lure consumers away from their computers and Amazon Prime accounts. There is nothing less engaging than a complex of sterile, half-empty common area rotundas and
The New Standard for Shopping Centers Read More »
Shoptalk Europe was buzzing with an array of topics ranging from tech predictions of the transformative impact artificial intelligence tools will have on retail to the roles of robots and augmented reality in store. One of the other themes that
“Irrational” Startups Disrupt the Landscape Read More »
Retail’s Seismic Shift is the result of extensive research, enriched by many CEO interviews. It’s our answer to what the future holds, as well as to what all consumer-facing businesses must do to transform and succeed in the future. As
Retail’s Seismic Shift Read More »
As we consider the ever-quickening pace of retail brand decline and retailer retrenchment, I am reminded of the professional experiences that have molded my world view. Early in my career, I was the tourism representative of the Galapagos Islands, 650
Retail as Endangered or Evolving Species? Read More »
For too long, consumers have had too few fashion shopping choices. Department stores morphed from emporiums of the latest designs to vast undifferentiated caverns of stuff along the mantra of “pile high and let it fly!” This evolved into channel
Un-Amazonable Retail Concepts, For Now! Read More »
I recently attended Shoptalk Europe in Copenhagen with 350 retail and retail tech CEOs and another 2,050 retail practitioners and investors who were interested in hearing what those CEOs had to say. Here are a few aha moments I had
Here Comes Alibaba Read More »
The Toys “R” Us bankruptcy is another reminder that retail is in a constant state of disruption, which is why only those retailers that relentlessly adapt and innovate have a chance of survival. TRU, like many former dominant retailers, clung
The Rise and Fall of Toys “R” Us Read More »
