A Conversation with Jeff Gennette, CEO of Macy’s Jeff Gennette was named CEO of Macy’s Inc. in 2017. He began his retail career in 1983, as an executive trainee at Macy’s West. During our recent conversation with Jeff, intriguing insights […]
The Future of Department Stores Read More »
An Alert From World Retail Congress, 2017 By now, if anybody in the entire retail and consumer facing industries, from C-level executives down to the janitor working the night shift, is not aware of the fundamental earth-quaking changes going on
Stop Talking and Start Doing, Now and Faster Read More »
In a world of “fake news,” “alt facts,” “crooked media” and terrible Tweets, consumers are asking the biggest question since “who shot JR?”— namely, who do you trust? It’s certainly not the political and ideological spinmeisters floating around Washington’s bureaucratic
The Credibility Crisis Read More »
Technology has come to fashion in a major way—whether in wearables, high-tech fabrics or the “Internet of Things” pieces that \”talk\” to the wearer. Changes in fashion trends, retailing and sourcing are evolving at a break-neck pace. And unlikely sources
The Technical Side of Fashion and Performance Read More »
Shoptalk 2017 in the Rearview Mirror: Part 2 Here’s what smart companies are working on with all these new-economy brainiacs. We’ve compiled some highlights of the major trends, presented, discussed and predicted at Shoptalk in Las Vegas, March 2017: AI/AR
It’s the Era of Rationalized Retail – Part 2 Read More »
Shoptalk 2017 in the Rearview Mirror: Part 1 It becomes crystal clear when you are surrounded by 5,600 of your new friends at Shoptalk, most of whom are developers, entrepreneurs, innovators and startups, that traditional legacy retailers should be quaking
It’s the Era of Rationalized Retail Read More »
When I was still on the payroll at Condé Nast, I used to attend an annual pow-wow hosted by a global beauty company (I’ll let you guess which) that I referred to ironically as “Paraben University.” The event took place
From Green to Clean: The Pricey, Status-Driven Evolution of Natural Beauty Read More »
The analogy of the buggy whip industry being wiped out by the advent of the automobile is nauseatingly over-used. But that’s why I’m going to use it again, because it sends a clear, immediately understood message to the retail industry,
The Buggy Whip Industry Meets Henry Ford – At Shoptalk 2017 Read More »
Success in today’s increasingly competitive retail landscape requires delivering superior customer experiences centered on one thing: convenience. But how can retailers capitalize on consumers’ thirst for convenience while maintaining or growing margins? The ability to properly segment, identify, and understand
Polarization in Retail Read More »
An interesting piece of research recently crossed my desk from business development firm Marvin Traub Associates. The firm works with companies in the retail, consumer, fashion and luxury industries to optimize their businesses across channels, borders and classifications of product.
Why HENRY loves DAVID, and It’s Sure to be a Long-Term Romance Read More »
