I hate to lead any article about Amazon with “the numbers,” because they suck all of the oxygen out of the room, to use a popular phrase. And whatever the current numbers are, they disappear in a nanosecond anyway, replaced […]
The Amazon “Flywheel” Powers into the Holidays and Beyond Read More »
Bloomingdale’s is in the midst of a full-blown, gut-job renovation and remodeling of its New York flagship store home floors…and not a minute too soon. With all due apologies to Simon and Garfunkel, the last thing Bloomingdale’s wants to do
Home on 59th Street Read More »
Here we are at the end of 2017 still talking about diversity, gender parity, equitable compensation and developing an integrated workforce that reflects our customers. In an increasingly divisive national (and international) conversation, the issues we face in our companies
Enlightened Leadership Read More »
Timberland, the New England-based outdoor lifestyle brand, has left big footprints in fashion trends across the globe. Famous for its iconic yellow boot, designed by Timberland’s founder Nathan Swartz and introduced in 1973, Timberland initially became the work boot of
How Timberland Imagined a New Shopping Experience: Its Tree Lab Concept Store Read More »
The sleighs are ready and waiting for a Black Friday kickoff. But hold on a second! This is old world thinking. A retail expert, who will go unnamed, asked me, “Where have you been — on Mars? Pick any day
Over the River and Through the Woods…to Black Friday We Go Read More »
As we know, the apparel industry is being radically reshaped at mind-boggling speed by the forces of technology, globalization and shifting consumer values. The pressure to deliver product better, faster, smarter has never been more extreme. When you combine all
Do Your Employees Have the Right Skill Sets for the Future? Read More »
Welcome to the Amazonification of the global economy! Or, if you’re competitor—World War A. At this point, retailers are on Amazon overload, having wrung their hands raw over the acquisition of Whole Foods and speculation about what Amazon might do
On a recent Friday, Dr. Stephanie Crandall took the morning off to hold an important meeting at her spacious Westchester County, New York home. The physician, who asked to not be identified by her real name, wasn’t sitting down with
The RealReal: High-End Disruptor or Gateway Drug to Luxury? Read More »
I’ve often been criticized of late as being a harbinger of “death,” namely, a retail apocalypse or even worse, a technology tsunami about to break and wipe out every old world retailer in its path. In self-defense, it does seem
A View Into the New Normal: AKA, The Retail Renaissance Read More »
It’s almost like a broken record. Everywhere I turn, from industry gurus and analysts, to on-screen financial personalities, they repeat the mantra “focus on the customer.” But why is it so important that retailers take that advice? Why now, and
Gatekeepers to Your Success: The 21st Century Consumer Read More »
