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Strategy

Walmart Checks Another Box that Amazon Can’t

Amazon has wasted the past several years and billions of dollars fiddling around with testing physical stores of all types and failing (a couple of ...
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Clean Is Under Siege

Even before the November 2022 class action lawsuit against Sephora, filed by a customer who evidently felt bamboozled by its “Clean at Sephora” seal, I ...
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2023 Retail Strategy Outlook: People, Processes and Platforms

Over the last three years retailers and brands were faced with both opportunistic initiatives and post-pandemic obstacles. The industry unilaterally and almost instantaneously became aware ...
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New Retail: How the “Store” Will Undergo Transformation

For the vast majority of the 20th century, retailing had been largely transactional. The store was the place where the goods were seen, sold, and ...
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Missed Signals

Most of us went to sleep on November 8, 2022, expecting to wake up to a new political landscape. Some were dreading the morning and ...
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The Robin Report Announces the Retail Radicals: The Movers and Shakers of Legacy Brands

We are pleased to announce the winners of The Robin Report 2022 Retail Radicals. The annual awards program focuses on identifying radical thinkers and doers ...
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Luxury Brands Are at Risk of Losing Their Most Vital Customers – the HENRYs

The recession clock is ticking, and it’s gets louder as it ticks faster. JP Morgan Chase CEO Jamie Dimon told CNBC that a recession is ...
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Why We Need Inclusive Sizing

There is no industry that is less consumer-centric than fashion. While every fashion brand believes it is consumer-centric, most refuse to dress 68 percent of ...
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