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Strategy

An Argument for Neighborhood Stores

Specialty retailers – from legacy brands and DTCs to startups – are all facing the same challenge: Declining mall traffic and higher downtown office vacancy ...
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New Revenue Streams, Higher Margins Are Walmart’s Focus

With a Walmart store within a 10-mile dash from every consumer in the U.S., and a split-second key tap away, they have clearly established a ...
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Insights for Retail Innovators from Shoptalk

Identifying the critical trends that are shaping retail (short- and long-term) is an art supported by science. And that’s what Shoptalk does every year to ...
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The Culture Power Brand. Designing Brands That Move People.

We are living in extraordinary times as we come out of a once-in-a-lifetime collective reset. And as we heal, recalibrate, and seek joy, we are ...
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Quality Counts: Why the $2 Billion Bidding War for Aesop Makes Perfect Sense

When a number of reputable business news outlets recently reported that none other than LVMH, L’Oréal and Shiseido were allegedly embroiled in a $2 billion ...
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Behind the Scenes with Krystina Gustafson

How do you curate great content for 10,000 digital innovation leaders who have high expectations for learning something new that will help them navigate the ...
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Jassy to Employees: Redefine Amazon

I’m not going to do an “I told you so” (but I just did). Actually, I’m sharing a leaked recording that a very alert Insider ...
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By Canceling AmazonSmile, the Company Challenges Its Consumer Centricity Claim

Amazon just announced it was shutting down its charitable-donation platform AmazonSmile, effective February 20. Launched in 2013, AmazonSmile allowed customers to donate 0.5 percent of ...
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