Articles on

Operations

The Evolution of Shrink

Shrink is trending up. News reports from cities across the country document what loss prevention specialists are calling a huge increase in “organized theft.” Walgreens ...
Read More →

Help Wanted

In advance of the holiday season, the National Retail Federation (NRF) reported retailers will hire between 500,000 and 665,000 seasonal workers in November and December. ...
Read More →

BJ\’s: A Radical Embraces the Future

The 2021 Retail Radicals winners represent different sectors of the retail industry and based on their strategic initiatives and innovations, these companies have outpaced the ...
Read More →

Grocery Goes General Merchandise

The deep discount grocery store model pioneered by the twin German retailers Aldi and Lidl is arguably the only all-new physical store format to come ...
Read More →

It’s a Bird. It’s a Plane. No, It’s a Retail Drone!

During WWI and WWII, carrier pigeons (or homing pigeons) actually won medals for their valiant acts of bravery. The Germans even had photographer-pigeons with cameras ...
Read More →

Where Rent the Runway Went Wrong

“Designer rentals starting at $30,” Rent the Runway’s website proclaims. A quick scan of the site shows free rental coverage, free dry cleaning… what’s a ...
Read More →

Retail in a Transitional Crisis

A few years ago I worked with Godiva Chocolatiers on a new loyalty initiative to take it beyond spontaneous purchases and holiday whirlwinds at its ...
Read More →

How Retailers Can Modernize Fulfillment

Let’s face it, the supply chain as we once knew it has been forever changed. Just in the last few weeks, we’ve read about furniture ...
Read More →
Scroll to Top
Skip to content