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Management

Walmart’s Losing Money in Its e-Commerce Business! So What?

Is Doug McMillon, CEO of Walmart beginning to buckle under the pressure from last century\’s comfortable mindsets and a culture that has succeeded by doing ...
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It\’s Time for Retailers to Broadcast Their Deficiencies

Radical transparency is disrupting the retail industry. In the past, retailers could pick and choose what information they shared with potential customers. However, due to ...
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Bad Experience

Ask any retailing expert, guru or know-it-all worth their weight in consulting fees and they will all tell you the same thing: the future of ...
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The Robin Report - Robin Lewis - Retail Pain Points

Four Pain Points Can Kill Physical Retail

Retailers still don\’t get it. How many times and in how many ways do I have to rant and rave about the one enormous competitive ...
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Creating Diets Beyond the Diet

I was interviewed the other day by a reporter for the Commercial Observer, asking me about the \”fast food\” salad chain, Sweetgreen. Described by Wikipedia: ...
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The Future of Retail Discovered in a Galaxy Far, Far Away

In the 1960s, before the term \”retail experience\” existed, CEO and industry icon, Marvin Traub, created \”retail as theater\” at Bloomingdale\’s on 59th Street. Traub ...
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Hey Retailers! Real Growth Takes Real Risk

Where can real retail find real growth? Can it? Or are we doomed to the daily lamentations, ringing of hands and rending of garments as ...
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Art Peck’s “Hail Mary” Won’t Save The Dying Gap

Paul Pressler (CEO, Gap — 2002-2007), passed his failing patient (Gap), over to CEO Glenn Murphy who was the unsuccessful surgeon who operated on Gap ...
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