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Management

The Great Retail Test Store Scam

So, Macy\’s is rolling out a test of thredUP second-hand clothing departments in about 40 of its stores. JCPenney is also testing with thredUp. Kohl\’s ...
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Retail: One Piece in the U.S.-China Trade War Puzzle

Retailers are battening down the hatches, preparing for a tsunami of tariff-related price increases that are threatening their businesses and consumers\’ pocketbooks. According to an ...
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Next up for Amazon…Fashion

On a busy Saturday, the radio was tuned to a cultural trivia game show called Ask Me Another. The segment I heard was called \”Closing ...
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Retailers Are Relying on the Wrong Numbers to Tell the State of Business – Here’s How to Get Them Right

As a market researcher, I have always been intrigued by what is known as the \”observer effect,\” whereby the mere observation of a phenomenon changes ...
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Down-Market Luxury Brands Trudge Their Way Back Upstream

It\’s a challenging market for luxury brands. Although the United States is still estimated to be the global leader in luxury goods, the luxury market ...
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Target Leverages the Physical Store

Great strategy is one thing; implementing it is another. I hear the leaders of many of the great retail icons deliver great strategies. They are ...
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Why Those Store Closing Numbers Are so Very Misleading

The sky is falling…but it\’s really not. Amidst all the doom-and-gloom about the death of physical retailing and the demise of oh-so-many stores, it turns ...
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Retail by Design

Note: Kevin Roche was a featured speaker at The Robin Report Columbia Business School Annual Forum, Thriving in a Digital Economy, held on campus in ...
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