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Experience

Ten Major Consumer Trends Will Dominate the Retailosphere

As sure as the leaves begin to change from their verdant summer hue into a medley of autumn gold, orange, and brown — and as ...
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Cautious Consumers Driving Back-to-School

Inflation is at its lowest point in more than a year – three percent in June, down from 9.1 percent in June 2022. Yet, the ...
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An Anti-Tech Backlash

Forget the Metaverse, AI, self-driving cars, and aerial drone pizza delivery; there is an emerging movement among customers who are focusing on yesterday instead of ...
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The Reinvention of America’s Superhighway Gas Stations

This is a story about a giant buck-toothed beaver, a forlorn legacy brand that is going to be reborn under new owners and a store ...
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An Enlightened Neiman Marcus Group Workforce Ethos

Since Neiman Marcus Group filed for bankruptcy in May 2020 and emerged four months later with $4 billion in debt, it has largely gone off ...
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Helicopter Parents Drag Down the Frontline Retail Workforce

Helicopter Parents Drag Down the Frontline Retail Workforce

Helicopter parents are nothing new. From the first Cro-Magnon child that ventured out into the hunt, there was certainly an anxious mother standing behind that ...
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Barbie: The Doll, the Movie, the Stuff…Your Life

The intersection of movies and merchandising is a long, tortured road with more than its fair share of boffo success stories and bombs…both at the ...
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The Gen Z Communication Crisis

It’s time for some straight talk about Gen Z and retail. This isn’t about their ethical, social justice, and climate issues.  It’s about a current ...
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