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Experience

Is Experience Worth Investing In?

Many of the newly launched retail experience formats we celebrated at the beginning of 2020 have been shuttered by the pandemic, leaving the industry to ...
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Musings: Post-Pan Beauty and Culture

As a high school junior, I got invited to a Spring Prom at a fancy private school in Wellesley, Massachusetts by a girl I barely ...
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If You Can’t Join Them, Buy Them!

Walmart\’s bid (with Microsoft) to buy TikTok, the video-sharing social networking service, is a way for the juggernaut to continue to compete with Amazon. A ...
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Why This Is So Hard

Several Christmases ago I was invited to one of those Secret Santa holiday parties. I am always a hopeless failure at such under-$25 scavenger hunts, ...
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A New Breed of Influencers Emerge During Covid-19

“Influencer” has become a dirty word. Brands were slowly gravitating from macro to micro influencers before the pandemic. But “Covidiot” influencers such as Arielle Charnas––who ...
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The Road to Remarkable Retail Is a Long One

There is a select group of retailers that meet their customers\’ expectations. They are retailers that carry the products customers expect, at the prices they ...
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The Value of Lifelong Learning

It\’s easy to talk about lifelong learning in an abstract sense. Nobody would argue that, as a retail leader, you should continue educating yourself as ...
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How the Coronavirus is Going to Change Our Lives

In its recent review of A Bit of a Stretch, a prison memoir from filmmaker and ersatz tax fraudster Chris Atkins, The New York Times ...
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