Join Haley and James Reinhart, Co-founder and CEO at ThredUp, as they discuss the brand’s origin story, its dedication to sustainability, the managed marketplace business model, and what it’s like to be a disruptor. This dialogue is revealing and compelling; ThredUp is more than a commercial enterprise, it’s a reflection of cultural and consumer values.
Disruptor James Reinhart Reveals ThredUp’s Backstory Read More »
Join Haley and Warren Shoulberg, TRR contributor and retail expert, as they deconstruct the disconnect between in-store retail operations and the isolation of the corner office. Is it hubris, over-confidence, scheduling pressure, or poor management? Find out how a company’s culture is shaped by a CEO’s presence and participation at the local store level.
Why Are So Many CEOs Out of Touch? Read More »
Join Haley and Laura Hnatow, Vice President of Marketing and eCommerce at Sea Bags, to discover how a 20-year-old company with a startup attitude has built an authentic, nimble business boosted by a passionate focus on mission and impact.
Sea Bags Is Original and Mission-Driven Read More »
Join Shelley and Birdie Smith, Head of Sales at Happy Returns, as they reveal how the smart play is to transform returns into a growth lever; retailers that give shoppers options, speed, and convenience can turn a return into the next purchase. They also discuss what happens when AI agents start handling returns for the shopper and why only two percent of retailers believe they can detect return fraud heading into the holidays.
A Good Return Experience Triggers the Next Purchase Read More »
Join Shelley and Michael Beecham, President of California Pizza Kitchen, as they reveal why the founders were brought back and where the smartest path to today’s diner may lead to a vending machine or the frozen food aisle.
California Pizza Kitchen Reinvents Itself Read More »
Join Haley and Zoe Switzer, Chief People Officer at Jeni’s, as they discuss how to build a culture that nurtures a workforce. As Zoe says, “Maybe more than 50 percent of our quality of life is determined by, or at least heavily influenced by, what happens at work. So, the privilege of being an employer is a really big deal; you have an opportunity to have a meaningful impact on people’s lives in terms of whether they can put food on the table and pay their rent, or whether they develop skills that serve them well at work.”
Jeni’s Splendid Ice Creams: Empathy is the North Star Read More »
Join Shelley and Stephanie Berman, Vice President of Retail at The Hershey Company as they discuss how Hershey brings memorable moments to life with street fun, new products, and meeting consumers where they are.
Halloween and Hershey’s Are Enduring Traditions Read More »
Join Shelley and Karen Leland, founder of Sterling Marketing Group and author of “The Brand Mapping Strategy,” as they unpack why reinvigorating a brand beats rebranding. They discuss how brand marking is findable, followable, or unforgettable and the risks associated with each.
Can AI Be Trusted? Read More »
Join Shelley and Karen Leland, founder of Sterling Marketing Group and author of “The Brand Mapping Strategy,” as they unpack why reinvigorating a brand beats rebranding. They discuss how brand marking is findable, followable, or unforgettable and the risks associated with each.
Brand Drift and the Risks of AI Marketing Read More »
Join Haley and Maria as they dig into her journey of developing bio-based engineering and design with tech advanced tools. Maria describes her passion to change an industry and find alternatives to fossil-fuel based fibers, expendable apparel that pollutes unregulated environments, and unsafe clothing manufacturing conditions. Listen, learn, and be inspired.
A Visionary Designer Engineers a Radical Ganni Sneaker Read More »
