The retail industry is alive and well, despite the stories of doom and gloom that have dominated headlines. Yes, some sectors, namely the big box, department stores and some apparel-focused retailers, are in doom-and-gloom territory. And “alive and well” does […]
The Death of Retail Is Greatly Exaggerated Read More »
Retail’s Seismic Shift is the result of extensive research, enriched by many CEO interviews. It’s our answer to what the future holds, as well as to what all consumer-facing businesses must do to transform and succeed in the future. As
Retail’s Seismic Shift Read More »
This article is not an attempt to match Edward Gibbon’s epic book, The Rise and Fall of the Roman Empire, in quantity or quality, although its quantity might seem as intense. And it’s not another bashing of Eddie “the magician”
The Rise & Still-Falling Iconic American Brand Read More »
Or…Is Amazon Envisioning a Future Acquisition of Kohl’s? I have to hand it to Kohl’s CEO, Kevin Mansell, and his team. The Midwestern Vince Lombardi mindset is usually associated with blocking, tackling and gaining a few yards up the middle.
Kohl’s/Amazon – Win/Win? Read More »
For anyone who remains skeptical about Walmart’s understanding of how they must transform their business model and their ability to do so, let’s set the record straight. It’s astounding how quickly this enormous “battleship” has changed course. If you understand
Walmart As a “Long Tail” Marketplace Read More »
The constant flurry of news emanating from Amazon about fashion and appliances, Prime Day results and the Whole Food acquisition triggers the concept and value of Customer Lifetime Value (CLV). Wharton’s marketing professor, Peter Fader, is an expert in this
Customer Lifetime Value Read More »
Call it serendipity or the zeitgeist of our times, but I recently ran into my old friend Ken Nisch at the NRF Retail’s Big Show. Ken is a retail brand architect, as well as a licensed architect leading JGA, a
Imagination Retail – The Real Customer Experience People Crave Read More »
Let’s be clear once and for all—Jeff Bezos doesn’t care if he sells you broccoli or ball gowns. Therein lies Amazon’s greatest strength and the potential chink in its digital armor. This strategy of being the “everything store” will be
Amazon’s Acquisition Game Read More »
The millennials are coming! The millennials are coming – quickly followed by Gen Z’s! In fact, the nextgen impact has already arrived and they are kicking the boomers out of first place as the biggest consumer group. Kind of sadly,
Brands: Old World Dying, New World Rising Read More »
Robin Lewis, CEO of The Robin Report kicked off the program with an opening visual of a tsunami about to wipe out the entire legacy big box and department store sectors, Lewis went on to rivet attendees with one ominous
Department Stores: From Complacency to Urgency Read More »
