I’m going to take a philosophical position here as a cautionary tale about the future of retail. “Measure what is measurable and make measurable what is not.” Is this a new edict from the ever-more-intrusive analytics team? A proclamation from […]
Are You Measuring What Matters? Read More »
Do you know your organization’s North Star? Or maybe a better question is whether your organization even has a North Star. Not to get all astronomical on you, but Dr. E.C. Krupp, Director of the Griffith Observatory in Los Angeles
What Is Your North Star? Read More »
Off-price retail leader TJX faced a big test after the Covid-19 pandemic swept the globe in 2020. Like other discretionary retailers, it was forced to close its stores for weeks (or months, in some jurisdictions). Meanwhile, mass merchants like Target
Even When It Loses, TJX Always Wins Read More »
I offer you a cautionary tale. Let us take a moment in the waning days of yet another summer we cannot bear to admit is about to end and consider the waning days of another vanishing season. This time, a
What If We Reimagined Retail? Read More »
Shein (pronounced shee-in), the China based sizzling hot, (or should I say way cool), fast-fashion brand is transcending Zara, who created the model a couple decades ago. According to Statista, Zara is still ranked first in number of stores worldwide,
New Chinese Proverb: Make Low Fast, Sell High Faster Read More »
Striking the right balance between asking workers to return to the office and providing opportunities for work-at-home has become a challenge for corporate retail executives. So far, workers have been in a position of power to make demands around schedules,
The New Rules of Work Read More »
Float with me here for a minute. If I had to go out to dinner with any brand, I think I’d choose Mercedes Benz. First of all, I love Mercedes vehicles; I have owned several over the years and they
The Risks and Rewards of Taking a Stand Read More »
The display greeting you at the doorway is a huge geode of crystal amethyst; the asking price is $2000. Behind it is a mannequin wearing an American Museum of Natural History T-shirt. Even for a museum store, the amethyst was
The Reinvention of Curation Read More »
Location, location, location. How many times have we heard this when measuring the intrinsic value for a property? In shopping malls, location is everything for any store focused on attracting the maximum number of shoppers. If a store is sited
The More Customers Walk Your Store, the More Your Space Is Worth Read More »
We keep hearing about the impending recession which would mean a pull back in consumer demand just in time for the holiday season. But recent industry reports are showing a “business as usual” behavior both with shoppers and with manufacturers.
Key Merchandising Strategies for Economic Uncertainty Read More »
