Retailers that continue to compete primarily on product breadth risk becoming background noise. Availability doesn’t equate to value. Curation isn’t a niche strategy reserved for luxury brands or personal shoppers. It is becoming table stakes for relevance in a crowded, fatigued marketplace.
Curate or Get Curated Read More »
Every scan of your card, every clipped coupon, every “substitute” you accept when something’s out of stock is recorded. You’re not just earning points; you’re teaching the system how to give you what exactly you want.
Think You’re in Control Shopping for Groceries? Wrong! Read More »
At best, Agentic AI is a system’s ultimate thinking tool. Enabling a retail metachannel, Agentic learns from itself, tests and evaluates alternatives, executes decisions, and automatically improves.
Intelligent Retail: Mastering Agentic AI Read More »
Join Leigh Sevin, co-founder of Endear, and Shelley as they discuss how modern CRM platforms transform data into authentic customer connection. They explore how AI in partnership with employees can enhance personal outreach and make a brand relevant and meaningful.
AI Is an Ally, not the Enemy Read More »
The death of the traditional end cap isn’t just about technology—it’s about data. These digital displays are collection engines, gathering information on dwell time, interaction rates, and conversion metrics that we could only dream about with cardboard and plastic.
How Digital Technology Is Revolutionizing Merchandising Read More »
The key to tapping into gaming communities is authenticity — the most successful brand activations don’t just show a potential customer a product. They embed the brand into core memories that they’re already creating with their friends.
You’ll Need a Video Game Strategy for Next Gens Read More »
Once AI has unfettered access to product data, it becomes much harder to control the terms of engagement. The brands that survive won’t be those with the biggest marketing budgets or the most shelf space. They’ll be the ones who recognized that in an AI world, controlling the data bridge between digital intelligence and physical products is the ultimate competitive moat.
The AI Agent Survival Guide for Retailers Read More »
Showrunner brings new risks. How will Amazon manage IP ownership for user-generated content? Can it maintain quality control while scaling content creation? Will creators embrace the platform or push back, as they have with other generative AI tools? And what guardrails will Amazon apply around moderation, misinformation, and monetization?
Amazon’s Showrunner Bet for Retail Media Read More »
In its new ad campaign, “The Code,” Dove explores the explosive impact of AI in shaping perception and estimates that up to a whopping 90 percent of the content consumers currently engage with is generated by AI. And with AI-generated imagery in particular, the depiction of beauty is obviously skewed toward an unobtainable level of perfection. Dove is renewing its vow to champion real beauty, with a commitment to never use AI to create or distort women’s images.
Dove Takes an Anti-AI Oath Read More »
From simple stone tools to complex genetic engineering and information technology, the history of technology is the history of human invention. The speed at which the invention of these tools and technologies is being delivered now has become exponential as the application of machine learning and AI becomes the ubiquitous open-source ingredient.
Warnings and Revelations about AI Read More »
