To nobody’s surprise, the Covid-19 pandemic gave Amazon a huge market share boost. So far, the ecommerce giant has been able to maintain most of its pandemic share gains even as consumer shopping patterns have started to normalize. However, the […]
Behind Amazon’s Thorny Profitability Problem Read More »
Whether it is to make quicker business decisions, improve the customer experience, deliver operational efficiencies or reduce return rates, once the right data is in place there are some very simple things that brands and retailers can do today to
Updated Playbook for Retail Success Read More »
I wrote in November 2021, Is Sonia Syngal Gap’s Fourth “Hail Mary?”, largely based on the three “Hail Marys” that preceded her, of whom failed to turn the declining brand around. I attributed a big part of their failure with
Will Gap Inc. Need a Fifth “Hail Mary?” Read More »
Returns are a necessary component of the consumer journey. But returns don’t have to be harmful to the retailer, especially if they can be used to learn more about your shoppers, better meet their needs, and ultimately improve the consumer
Returns: The Next Great Marketing Channel Read More »
A recent Wall Street Journal article quoted Bill George, a senior fellow at Harvard Business School, saying, “The No. 1 concern CEOs have is ‘When should I speak out on public issues?’” related to the faceoff between Disney CEO Bob
Disney Versus Florida Read More »
For decades, the continent of Africa has been lurking in the shadows of the fashion industry. From textiles to intricately woven fabrics, mainstream designers across the globe have found inspiration deep within the rich African culture. However, the innovators on
African Fashion Is the Next Wave Read More »
As the metaverse continues to evolve as a relevant ecosystem for consumers and creators, understanding the importance of protecting valuable intellectual property is critical. In the developing digital economy, users buy and sell intangible goods, property, and services in gaming
NFTs Come with IP Challenges for Retailers and Brands Read More »
If Walmart and Target are canaries in the retail coal mine, maybe there’s a third canary in the economic coal mine named Elon Musk who recently said we are already in a recession. Think what you will about Mr. Musk
Walmart and Target: Canaries in the Coal Mine? Read More »
Attention Liam, Noah, and Oliver. And Olivia, Emma, and Charlotte. It’s going to be some year for the baby and toy business as you are welcomed into the world in 2022. Those baby names – the top three for each
The Baby & Kids Business Is in Play in 2022 Read More »
This report highlights reasons behind the success of beauty e-retailers and brands from April 2021 through April 2022, despite supply chain disruptions, shifting consumer demands, return to in-store shopping, and now rising inflation.
Optimizing Online Beauty Sales in a Changing Business Environment Read More »
