We sat down with William P. Lauder, Chairman of The Estée Lauder Companies, the $10 billion global beauty juggernaut, and talked about the evolving retail landscape, the importance of knowing your consumer and the opportunities and challenges of globalization. Robin: […]
Q&A with William P. Lauder Read More »
Lesson #1 – Returning Turtles “Organized retail” is the term we use to describe modern trade in the emerging market. It is an explosion that has quietly been transforming access to goods across the planet. In most emerging markets, the
Lessons from Offshore Read More »
In the land of the brand, the Holy Grail, surely, is building a brand that’s universally known and is in constant mention by consumers. Or is it? There’s such a thing as too much familiarity. There are more than a
Tiffany Sues Costco! What’s Up? Read More »
Second Edition Competing in the World\’s Toughest Marketplace By Robin Lewis and Michael Dart Available at Amazon Now! Retail as we once knew it is on its way out. In a marketplace saturated with choices, and customer access available 24
The New Rules of Retail – Revised Edition! Read More »
Or Wall Street’s Magical Leprechaun Jeff Bezos does have that “Leprechaunish” look about him. Wall Street certainly bought into the fable that Mr. Bezos (symbolically toiling over his “shoe making”) would deliver a pot of gold at the end of
Amazon: Trouble in River City? Read More »
Last week the US Department of Commerce released its most recent monthly sales and inventory figures for the retail industry. Total sales rose to almost $448 billion in June, up from $422 billion in June of last year, a seasonally
June Retail Sales: A Good News, Bad News Story for Merchants Read More »
The media at large has publicly exposed enough of the “dirty” part of this “jokester” that I don’t need to pile on more. Although it might be a more titillating read to add more dirt to the pile, I’ll just
Dov Charney is a Joke: A Dirty Joke and a Business Joke Read More »
Creative destruction, change management, business transformation —call it what you will, but something’s underfoot in the department store channel. After decades of ceding market share to specialty formats and channel consolidation, has the worm finally turned? In addition to economic
A Hopeful Look at the US Department Store in 2014 Read More »
“Millennials shop in a very next generation way for things like cars or tablets. But buying a diamond engagement ring is a tradition-bound, emotional purchase, which makes it unique. So Millennials’ shopping process becomes blended – 50 percent is ‘new
How Hearts on Fire Is Poised to Light the Fire of Millennials Read More »
Michael Kors, the brand, is becoming ubiquitous, and that’s the kiss of death for trendy fashion brands, particularly those positioned in the up-market younger consumer sectors. Its distribution is racing towards ubiquity, wholesale and retail (online, its own stores, outlet
The Coming Crash of Michael Kors…Take it To The Bank Read More »
