Speaking of radical change, perhaps the most radical thinker and doer in history, Steve Jobs uttered eight words in a keynote address on January 9, 2007 in San Francisco. He said, \”Today Apple is going to reinvent the phone.\” I […]
Surviving in a Radically Changing Industry Read More »
Shoptalk 2018 provided a clear lens on the state of retail and its future, propelled by the digital economy. It is a critical forum that we need to elevate the dialogue about the future of the industry. Shoptalk brings the
Special Shoptalk 2018 Report Read More »
I’ve been to enough trade shows and conferences to know how excited people get about new technology. Whatever’s freshly minted and has a couple of cool brand names attached to it is going to be standing room only. (The poor
Handle with Care: A Roadmap to Successful Tech Adoption Read More »
Walmart, the world’s largest retailer, is aggressively disrupting its established business seeking to establish a foundation for a future that puts no limits on the customers that it serves or the ways it serves them. As Robin Lewis so eloquently
Walmart Is Undergoing a Transformation: JetBlack Isn’t the Half of It Read More »
There are a lot of naysayers around these days, particularly aimed at the big box and department store models. And I would usually tend to side with them. In fact, many times I have been way ahead of them with
Track Report: Walmart, Target, Macy’s, Kohl’s and Nordstrom Read More »
The retail real estate world has gone full circle. Back in the 1950s and 1960s, the emergence of large regional shopping centers resulted in the decimation of downtown shopping districts as customers flocked to the climate-controlled comfort and convenience of
Shopping Centers: The New Downtowns Read More »
One Size Fits All Is so 1999! Armed with technology, consumers believe they can have anything they want literally immediately. This expectation is uprooting the status quo and business as usual, across all sectors of retail. A prime example is
One Size Does Not Fit All Read More »
Back when Walmart first went into the grocery business, it took some getting used to that you could buy your food at a store previously only known for general merchandise goods. But it obviously succeeded and today Walmart is the
Kroger Goes Home: Eat Here. Get Pillows Read More »
When I walked into the cavernous, bare bones, industrial-chic Deciem store in the Distillery section of Toronto last summer and saw this bold declaration plastered on the wall, Beauty Is Between You and You, it was my first introduction to
The Dangerously Disruptive Deciem Read More »
“Distribution channels,” as they were once called before the Internet, are being wiped out by a stealth democratization process arguably begun by Amazon. Walmart has entered the field punctuated by its launch of Jetblack, a high-end concierge service. Jetblack charges
Walmart’s Jetblack Democratizes Distribution Read More »
