Online, exacerbated by Amazon, may be destroying the business model of many retailers. But ask most shoppers and they will tell you e-commerce sites do ...

When I was still on the payroll at Condé Nast, I used to attend an annual pow-wow hosted by a global beauty company (I’ll let ...

Data has quickly become the most powerful tool in today\’s marketing world. As social media and other digital platforms proliferate, purchase intent analytics help marketers ...

When did baby monitors and election booths become weapons of mass disruption? At what point did a GPS or our own F-16 fighter jets become ...

The fact that I was overwhelmed by the exhibition of more technology than I could ever learn about in my lifetime at NRF’s Big Show ...

Transforming the Customer Experience Through Continuous Innovation Digital Changes Everything As the long-term annual growth rate of the U.S. economy slows from its historic average ...

E-Commerce generally gets all the headlines, but the biggest threat to physical retail has long been … physical retailers themselves! And, their self-inflicted threat is ...

For several years now, when the topic of “the store of the future” arose, conversations quickly—and almost always—veered into technology and the Internet of Things ...