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Opinion

Gen Z Doesn’t Want Retailers’ Platitudes

Sorry, mall-based retailers… Gen Z is just not that into you. Yet don’t take this to mean that they don’t visit your stores. Gen Z ...
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Spinning Around

Remember when we (along with me and every other financial exec in department store land) all sold our receivables portfolios? I studied that every year ...
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DEI in Perfumery: About Time

It isn’t just the deep-thinking, hyper-articulate panel participants that have made the Fragrance Foundation’s recent webinar stick out in my mind for a solid six ...
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The Power of Story

We live in a commercial culture increasingly transforming itself into an endless series of stories. Disneyland/World. Universal. Woof Meow. Harry Potter World. Those are the ...
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Retail Is the Metaphor for This Moment

Recently was invited to cover a major retail industry event in São Paulo, Brazil entitled Expo Magalu – a one-day extravaganza that brought together, virtually ...
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Amazon’s Non-Department Store Launch

Is this Amazon’s breakout retail moment?  After testing various retail formats, with some “keepers,” they plan to launch what “is akin” to department stores, according ...
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Victoria’s Secret: Too Little Too Late

In 2018 after three years of a steady decline in Victoria’s Secret’s share of market (from 32 percent in 2015 to 21 percent in 2020, ...
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New York City Retail is Flailing

On June 22, New York City Democrats and Republicans will head to the polls in the primary election to select their candidates for Mayor. The ...
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