In 2016 I wrote an article titled, Personalization The Next and Biggest Thing. The opening lines were \”Bring it to me, just for me, new, ...

It sounded like the perfect retail model. Brandless was the brand that wasn’t a brand with a direct-to-consumer, product-centric sales strategy. For the first two ...

Oh, yes. It’s callout time. Deloitte spoke to “The Great Retail Bifurcation” well before the Covid crisis. But, since Covid spread to the Western world, ...

The confusion, debate and politics surrounding wearing a mask or face covering rages on and retailers are front and center as the United States grapples ...

When COVID-19 ground everyday life to a halt, the impact on the retail industry was immediate and severe. The fashion industry, which offers anywhere from ...

The Robin Report recently conducted a survey among readers to check the retail industry’s pulse regarding how their business is being affected by the three ...

The media has been busy proclaiming the coming death of both the store and experiential retailing in a voice that has grown progressively louder over ...

I recently participated in a retail webinar on wellness. My main message was that retailers limit themselves if they think of wellness just in terms ...