Articles on
Operations
Retailing During Wartime
Mark Cohen
March 4, 2026
Retail, which has always been a canary in the coal mine with regard to the behavior of our overall economy, will now be under even ...
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Is Saudi Arabia the New Luxury Hotspot?
Glyn Atwal
March 2, 2026
The Saudi luxury consumer is values-led and socially attuned: they invest in quality, heritage, and prestige, but they also look for meaning, local resonance, and ...
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Kohls: The Robin Report Retail Miss of the Week, 2.21.26
Warren Shoulberg
February 21, 2026
The idea of full price retailers setting aside a dedicated promotional area in their stores goes back at least to the famous “O” tables (opportunities) ...
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A Store Is Not a Fulfillment Center
Chris Niesen
February 17, 2026
Retail is in a moment of transition. It is missing something fundamental: a systems thinking approach to making decisions with the operational infrastructure to support ...
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Curate or Get Curated
Rich Honiball
February 5, 2026
Retailers that continue to compete primarily on product breadth risk becoming background noise. Availability doesn’t equate to value. Curation isn’t a niche strategy reserved for ...
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What’s TikTok Shop’s Future?
Jasmine Glasheen
February 4, 2026
TikTok Shop harnesses the power of interest-driven impulse shopping through entertainment, rather than consumer necessity, like Amazon. Using “shoppertainment” to lock down Gen Z consumer ...
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If You’re Not Watching Grocery, You’ll Miss the Future of Retail
Chris Walton
January 29, 2026
If higher-income households in large metro markets are driving the e-grocery surge, what happens with everyone else? What happens to the budget-constrained families in smaller ...
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It’s Walmart 4,606, Amazon 1
Warren Shoulberg
January 28, 2026
Amazon’s new giant store is its latest shot at figuring out physical retailing. After all the wrong turns the online giant has taken, one has ...
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