Articles on

Operations

Retailing During Wartime

Retail, which has always been a canary in the coal mine with regard to the behavior of our overall economy, will now be under even ...
Read More →

Is Saudi Arabia the New Luxury Hotspot?

The Saudi luxury consumer is values-led and socially attuned: they invest in quality, heritage, and prestige, but they also look for meaning, local resonance, and ...
Read More →

Kohls: The Robin Report Retail Miss of the Week, 2.21.26

The idea of full price retailers setting aside a dedicated promotional area in their stores goes back at least to the famous “O” tables (opportunities) ...
Read More →

A Store Is Not a Fulfillment Center

Retail is in a moment of transition. It is missing something fundamental: a systems thinking approach to making decisions with the operational infrastructure to support ...
Read More →

Curate or Get Curated 

Retailers that continue to compete primarily on product breadth risk becoming background noise. Availability doesn’t equate to value. Curation isn’t a niche strategy reserved for ...
Read More →

What’s TikTok Shop’s Future?

TikTok Shop harnesses the power of interest-driven impulse shopping through entertainment, rather than consumer necessity, like Amazon. Using “shoppertainment” to lock down Gen Z consumer ...
Read More →

If You’re Not Watching Grocery, You’ll Miss the Future of Retail

If higher-income households in large metro markets are driving the e-grocery surge, what happens with everyone else? What happens to the budget-constrained families in smaller ...
Read More →

It’s Walmart 4,606, Amazon 1

Amazon’s new giant store is its latest shot at figuring out physical retailing. After all the wrong turns the online giant has taken, one has ...
Read More →
Scroll to Top
Skip to content