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The Comeback of Century 21 NYC

Join Shelley and Larry Mentzer, COO of Century 21 NYC as they tell the story of the courage it takes to learn from mistakes and ...
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Alo Eclipses Lulu

Social media mockery and behind-the-scenes drama at Lululemon could make things even more difficult for the brand as they navigate a niche that they no ...
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The Domino Effect of the Iran War

The economic shockwaves of the Iran war have spread far beyond average American consumers, shaking their heads in disbelief or cursing at the gas pump. ...
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Retail Fraud: A Detective Noir Crime Story

We’re taking a hard-boiled look at the billion-dollar fraud lurking behind wine labels, olive oil, honey and the scallop on your dinner plate. These are ...
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There’s a $1 Trillion Opportunity You Don’t Know About

Food rescue is the most underfunded climate and hunger solution on the planet. Grocers are finally waking up — but it's going to take a ...
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How to Fight the $850 Billion Retail Returns Avalanche

Returns will always be a cost of doing business. Online commerce has made it easy for customers to abuse shopping and reverse their regret with ...
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QVC: The Robin Report Retail Miss of the Week, 04.11. 26

Imagine being able to actually buy things that were being shown on your TV, not just watching dead-end commercials. It was interactive before interactive was ...
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12 Emerging Rules and Predictions for Retail

We have spent the last decade obsessed with the "how" of commerce. We chased the frictionless transaction, lightning-fast delivery, and the algorithmic precision of the ...
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