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Management

Happy Days Are Here Again? Redux or the Folly of Fools?

It\’s appropriate and timely to speculate on the sustainability of all the wonderful U.S. economic news coming out at the end of the second quarter ...
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The New Drug Cartel

When I was 12 years old I got my first job working at the corner drug store, stocking shelves and making deliveries. After a few ...
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Field Report from the Frontiers of Shopping

The airport in Doha, Qatar is packed at midnight. The arrivals hall has a huge yellow teddy bear in the center. Duty free stores are ...
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Which Retailers Get Passing Grades in The Back-to Campus Business?

Most retailers have fully embraced the short season of offering home merchandise to kids heading back to college. However, it’s an educational process. If you ...
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Innovation for the Risk-Averse Retail Radical

Micro-Risks The Lean Startup approach, based on the book by Eric Ries, is about starting small and testing until your ideas are fully baked. The ...
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One-on-One with Charlie Cole, Global Chief Ecommerce Officer at Samsonite

Samsonite is the world’s largest luggage company founded in 1910, and generating approximately $4 billion in sales with its Samsonite, American Tourister, eBags, Hartman, High ...
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Demos Are Destiny

While most retailers focus on the next quarterly balance sheet, it pays to also be alert to longer-term consumer trends. And one of the best ...
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Nordstrom: A Paragon of Virtue Gone Astray?

Like many in the retail industry, to say nothing of millions of customers, I have always been a big fan of Nordstrom. I’m afraid I ...
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