Articles on

Management

Retail by Design

Note: Kevin Roche was a featured speaker at The Robin Report Columbia Business School Annual Forum, Thriving in a Digital Economy, held on campus in ...
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The Robin Report - Jasmine Glasheen

What Comes After the Thrifting Trend?

Thrifting has taken over. The resale market has grown at 21x the pace of the mainstream apparel market in the last three years, and more ...
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Does a Brand Need to Die Before It Can Be Resurrected?

Many of the legacy brands that recently shuttered stores are relaunching under new concepts: from Milwaukee-based retailer Boston Store relaunching as an online-only brand with ...
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How Chief Medical Officers Can Help Food Retailers

Imagine you\’re a retailer selling a line of product that well-informed customers increasingly perceive can confer substantial benefit on them. Well, supermarket retailers are in ...
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Walmart’s Losing Money in Its e-Commerce Business! So What?

Is Doug McMillon, CEO of Walmart beginning to buckle under the pressure from last century\’s comfortable mindsets and a culture that has succeeded by doing ...
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It\’s Time for Retailers to Broadcast Their Deficiencies

Radical transparency is disrupting the retail industry. In the past, retailers could pick and choose what information they shared with potential customers. However, due to ...
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Bad Experience

Ask any retailing expert, guru or know-it-all worth their weight in consulting fees and they will all tell you the same thing: the future of ...
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The Robin Report - Robin Lewis - Retail Pain Points

Four Pain Points Can Kill Physical Retail

Retailers still don\’t get it. How many times and in how many ways do I have to rant and rave about the one enormous competitive ...
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