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Management

Is Kevin Plank Into “Alt-Facts?”

I wrote an article on February 22, 2017, commenting on Under Armour\’s Q4 results that year. I reported, \”His (CEO Kevin Plank), steady stream of ...
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When Will You Take Back Control?

What business are you in? This has become the existential crisis of retail. Talk to digital natives and they\’ll tell you in no uncertain terms ...
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Nordstrom\’s Love Song to New York

Nordstrom\’s first day in business on Manhattan\’s West Side was a well-behaved, well-dressed mob scene of customers who were making the most of every shopping ...
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Nordstrom 57th Street Opening Night

A cast of thousands mostly well-dressed New Yorkers poured into Nordstrom\’s on 57th Street and Broadway on opening night to celebrate and examine the new ...
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Costco’s Ancillary Services Are a Poster Child for the Future

Costco\’s ancillary services strategy is a major traffic and membership builder, which they continue to expand on, particularly gas stations. It\’s also a big business, ...
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11 Lessons Learned from Target (and a few others) the New CEO at Bed Bath & Beyond Will Need to Apply

When Mark Tritton shows up for his first day of work as the new president and CEO of Bed Bath & Beyond on November 4th ...
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Forever 21: Cut Your Losses and Die Happily

Of course, Forever 21 is now on life support. On January 28, 2015, I wrote an article titled \”Uniqlo and Forever 21: What Are They ...
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Gender Norms in Retail Alienate Gen Z

The dissolution of gender norms is one of the most contentious topics in retail today. Next-gen consumers see gender as a construct. Generation Z and ...
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