Let’s take a look at the situation Kohl’s is up against, and it isn’t pretty. Mr. Richard Baker I have already expressed my opinion of ...

If recent retail history has taught us anything, it’s that one-size-fits-all solutions rarely work. We’ve seen far too many cases of companies copying ideas from ...

We can excuse Howard Schultz if he’s feeling a little like Michael Corleone these days: “Just when I thought I was out, they pull me ...

Target’s yearly results are nothing short of amazing, hitting $106 billion in revenue as part of the pantheon of the largest retailers in the U.S. ...

Who is the executive who fixed a retailer that just about everybody thought was unfixable? One who quotes both The Godfather and Camus with equal ...

We’ve heard it, seen it, and are experiencing it as a customer or retail management. The employee is calling the shots. There’s a great power ...

Like all strategic transformations, it requires enlightened leadership, major capital commitment, dedicated resources, innovative initiatives, and extreme focus matched with a high level of strategic ...