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Experience

Why Retailers Can Stop All That Discounting

We’re closing out a year that saw stores cautiously open with pandemic protocols, then saw doors open wide because vaccines were introduced, then saw mask ...
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Four Retail Lessons from the Hospitality Sector

It’s no coincidence that people have a love affair with cooking shows, and I’m certainly no exception. Whether I’m scrolling through Netflix, Hulu, FuboTV, or ...
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The Joe Behind Trader Joe’s

In the entire world of retailing perhaps there is no single operation that breaks more rules, defies more standard practices and is so successful as ...
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Why Amazon Has a Hold on Millennials

Since its inception, Jeff Bezos has been playing the long game at Amazon. He put everyone on notice in his first shareholder letter in 1997: ...
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Generation Alpha Steps Up to the Plate

Members of Generation Alpha were born after 2010, so the oldest members of this generation are about to enter their teen years. They’ve been dubbed ...
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The New Luxury: Sustainable Fashion

What will luxury look like moving forward? Ask a millennial or Gen Z and they will unequivocally say, “Sustainable.” This isn’t just a slogan; it’s ...
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How to Cultivate Loyalty with Next Gen Shoppers

It’s hard to say how school, events, work and retail will look in the coming months, what with COVID’s Delta variant impacting protocols on a ...
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Why Green is More Than a Color for 2022

The Covid-19 recession of 2020 saw big gains for categories of merchandise including groceries, health and wellness-related products, pet food/supplies, furniture, and the DIY or ...
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