Your #1 Job: AI
You must relentlessly pursue the personalization of products, brands, services and experiences for each and every one of your customers, because you can, And must. Those who do so will be the big winners. Those who do not will be […]
RetailTech Companies That Will Help You Navigate The New Normal.
Reachify: Solving for too many options and too much information in software solutions It’s all moving so fast with too many technology solutions promising to solve retail’s new problems. Where should a retail C-Suite executive begin? There’s no tech playbook
RetailTech Companies That Will Help You Navigate The New Normal. Read More »
The Future of Brands
By Robin Lewis Old world brands, as well as their marketing models, big and small alike, across all consumer-facing businesses, are entering an era in which many of them are in danger of becoming extinct. At best, they are slowly
The Future of Brands Read More »
Retail’s New Normal: What to Expect in 2018
Retail’s new normal has arrived. We’re in the depths of disruption and intense competition, and while many have pegged it as the “retail apocalypse,” that thesis has been debunked. Retail is simply going through a period of disruption and change
Retail’s New Normal: What to Expect in 2018 Read More »
A View Into the New Normal: AKA, The Retail Renaissance
I’ve often been criticized of late as being a harbinger of “death,” namely, a retail apocalypse or even worse, a technology tsunami about to break and wipe out every old world retailer in its path. In self-defense, it does seem
A View Into the New Normal: AKA, The Retail Renaissance Read More »
The Joy of Retailing
When you attend Shoptalk, you feel the kinetic energy, optimism and confidence of the startups and investors that are reshaping retail’s future. The guiding principles of these entrepreneurs: speed and personalization, all fueled by machine learning and delivered by voice
The Joy of Retailing Read More »
“Irrational” Startups Disrupt the Landscape
Shoptalk Europe was buzzing with an array of topics ranging from tech predictions of the transformative impact artificial intelligence tools will have on retail to the roles of robots and augmented reality in store. One of the other themes that
“Irrational” Startups Disrupt the Landscape Read More »
Here Comes Alibaba
I recently attended Shoptalk Europe in Copenhagen with 350 retail and retail tech CEOs and another 2,050 retail practitioners and investors who were interested in hearing what those CEOs had to say. Here are a few aha moments I had
Here Comes Alibaba Read More »
Transforming Retail to (R)Tech
Over the centuries, retail has blossomed into an industry that supports millions of store employees, tens of millions of people in ancillary industries, and hundreds of millions of customers. It is at the heart of our cities and towns, and
Transforming Retail to (R)Tech Read More »
Startups with Big Retail Impacts
The Robin Report has written extensively about the many retail business models that are rooted in the 80s, mostly oblivious to the technological advances that could streamline inefficiencies, better allocate capital while also increasing customer satisfaction. Today, most retail C-suite
Startups with Big Retail Impacts Read More »