Retail’s new normal has arrived. We’re in the depths of disruption and intense competition, and while many have pegged it as the “retail apocalypse,” that thesis has been debunked. Retail is simply going through a period of disruption and change […]
Retail’s New Normal: What to Expect in 2018 Read More »
I’ve often been criticized of late as being a harbinger of “death,” namely, a retail apocalypse or even worse, a technology tsunami about to break and wipe out every old world retailer in its path. In self-defense, it does seem
A View Into the New Normal: AKA, The Retail Renaissance Read More »
When you attend Shoptalk, you feel the kinetic energy, optimism and confidence of the startups and investors that are reshaping retail’s future. The guiding principles of these entrepreneurs: speed and personalization, all fueled by machine learning and delivered by voice
The Joy of Retailing Read More »
Shoptalk Europe was buzzing with an array of topics ranging from tech predictions of the transformative impact artificial intelligence tools will have on retail to the roles of robots and augmented reality in store. One of the other themes that
“Irrational” Startups Disrupt the Landscape Read More »
I recently attended Shoptalk Europe in Copenhagen with 350 retail and retail tech CEOs and another 2,050 retail practitioners and investors who were interested in hearing what those CEOs had to say. Here are a few aha moments I had
Here Comes Alibaba Read More »
Over the centuries, retail has blossomed into an industry that supports millions of store employees, tens of millions of people in ancillary industries, and hundreds of millions of customers. It is at the heart of our cities and towns, and
Transforming Retail to (R)Tech Read More »
The Robin Report has written extensively about the many retail business models that are rooted in the 80s, mostly oblivious to the technological advances that could streamline inefficiencies, better allocate capital while also increasing customer satisfaction. Today, most retail C-suite
Startups with Big Retail Impacts Read More »
Both Tina Turner and the Beatles got it right about the power of love in our lives above all else. And according to the Beatles, nothing can buy it, including all the money in the world. Well … maybe …
Algorithms “Can’t Buy Me Love” Read More »
Selling stuff in an Apple store is nowhere to be found in Angela Ahrendts’ vision for Apple’s retail business, which she is in charge of as its SVP. Her vision of the brand (as I interpreted her words), is that
Angela Ahrendts’ Apple is No “Store” – It’s a Community Read More »
Okay, okay, we know everyone, including us, has proselytized about the problems retailers face today. The inconvenient disharmonic convergence of factors including changes in consumer attitudes, tech, resource constraints, big data, economics, shifting demographics and politics has skewered the industry
