A proposed class action lawsuit has reportedly been filed in San Diego claiming that Costco’s labeling on its famed $4.99 rotisserie chicken contains “No preservatives, MSG, gluten, artificial flavors, or colors” is…foul (fowl?).
Costco: The Robin Report Retail Miss of the Week, 1.31.2026 Read More »
Amazon’s new giant store is its latest shot at figuring out physical retailing. After all the wrong turns the online giant has taken, one has to ask if this new format is just another mismanaged dead-end.
It’s Walmart 4,606, Amazon 1 Read More »
Shelley caught up with five more innovators at NRF 2026 to get their takes on the retail industry and an outlook for this year. Their conversations ranged from the connected store and talent development to geolocation analytics and the need for personalization.
NRF Trade Talks: Five More Unique Perspectives Read More »
Join Shelley and Sandy DeFelice, Senior Vice President of Revenue and Strategic Accounts at Digital Wave Technologies, as they reveal how clinging to traditional product descriptions and outdated data structures are becoming untenable.
NRF Trade Talks: Four Unique Perspectives Read More »
Is founder Chip Wilson able to save Lululemon, or will his ego push the brand further into irrelevance? And the answer is: One man’s ego is not the soul of a brand, and this founder’s re-emergence can’t dictate a public company board’s fiduciary responsibility to its shareholders.
Chip Wilson’s Fight To Save Lululemon, Redux Read More »
Melissa Gonzalez didn’t plan to revolutionize retail. The Principal and founder of MG2 and author of The Purpose Pivot, left her Wall Street career for a more creative path, leveraging her analytical talent, risk management ability and affinity with consumer passion. Her career has been defined by clarity in the midst of chaos, by understanding the bigger picture.
How Melissa Gonzalez Went from Wall Street to Retail Visionary Read More »
Effective retailing demands that we enable people to find, believe, and share their own stories. And to do so enthusiastically, without hesitation. They shouldn’t have to face distrust and wait for vetting by a Chief Storyteller.
Why Chief Storytellers Are a Bad Idea Read More »
Baker, as a real estate manipulator, gets high marks. As a retail leader and retail strategist, however, he has been an abject failure.
Saks Global: Another Trainwreck Read More »
The biggest surprise is that the economy is still chugging along as strong as it is. You’d think that the consumer would be shutting down with higher and higher prices. You’d think this Christmas would have seen a lot fewer goods. And it didn’t happen. Americans are still shopping until they drop.
What on Earth Happened to Retail in 2025? Read More »
The most highly visible hires in the retail world over the past few months have been at Walmart and Target. Both boards chose insiders to take over for CEOs who had led each company for more than a decade. Yet the contrast in the reaction within the industry couldn’t be more different.
Cornered: Retail CEOs in Succession Read More »
