You’ve got to admit: Ryan Cohen, the CEO of GameStop, always thinks big and lives large. His attempt to take over eBay—a company at least four times bigger than his—was pretty outrageous.
Ryan Cohen: The Robin Report Retail Miss of the Week, 8.15.26 Read More »
Listen in as Shelley and Eliot reveal how the Orton family has resisted the temptation compromise their values in a screen-driven, digital marketplace. Their conversation gives a voice to deeply held values, classic, wearable clothes, and a retail ethos (including a customer bill of rights) that survives the test of time.
How Does The Vermont Country Store Keep Going? Read More »
Three companies built and sold with more than $200 million in sales. Refreshingly honest, T says part of her career trajectory is that she’s simply “not particularly employable.” She’s been disruptive her whole life, approaching everything with curiosity and imagination, never bound by how “something is supposed to be done.”
T Robinson: Outspoken Outlier Read More »
The garden of retailing is littered with examples of retailers that once had a singular successful point of view but have lost their way. Oversight, if not consistent supervision, is mission critical. There is a fine line between encouraging talented and committed team members to fully express themselves in the decisions they must make while at the same time keeping everyone in the organization on the same page of the hymnal. This balancing act must encourage innovative thinking and action, while protecting the business’s underlying point of view.
A Point of View: The Heart of a Retailer’s Brand Read More »
Cracker Barrel is becoming a TRR ongoing miss. Just when you thought its earnings release showing positive numbers was a good thing, a few paragraphs down, there was the classic retail pitfall that has tripped up so many companies over the years.
Cracker Barrel: The Robin Report Retail Miss of the Week, 7.25.26 Read More »
Who’s watching the lettuce? A market that’s learned it can shrug off a cyclospora headline in one quarter is also a market that isn’t anticipating what will happen when the agencies meant to catch contamination early are running at 75-80 percent strength. Retailers and restaurants can no longer assume FDA has their back.
The Hidden Threat of the Cyclospora Outbreak Read More »
Like many people, we want JCPenney to succeed; there are some good pros there and they have been working hard to turn this thing around. But we just saw yet another quarter of dismal financial results: sales off 4.6 percent and a net loss of $65 million.
JCPenney: The Robin Report Retail Miss of the Week, 7. 18.26 Read More »
Kimberly Shenk has never taken the expected path. A data scientist and former Air Force captain, she has carried the military’s ethos of service before self and its belief that discipline as a habit leads to excellence into a career. She says employees, investors, and stakeholders yearn for a leader and leads with a clear vision, refusing to put a limit on what’s possible.
Kimberly Shenk, CEO, Novi: Service Before Self Read More »
It’s a celebration on so many levels, and Pete and Erik Nordstrom are the hosts, with heartfelt thanks to their loyal customers. Any other retail brand might sound disingenuous, but these guys really mean it.
Nordstrom: The Robin Report Retail Hit of the Week 7.11.26 Read More »
Join Shelley and Mark Cohen, TRR contributor and former Director of Columbia University’s Retail Studies Program, as they challenge the industry’s obsession with technology and make an unapologetic case for getting back to basics.
Spoiler Alert: Stop Chasing AI and Clean Up Your Store First Read More »
