Ron Johnson’s highly publicized tenure at JC Penney has ended, and perhaps with it, the potential of JC Penney to compete for the middle class Millennial. Sure, they may regain the customers they lost by reinstating the deals-centric retailing of […]
Hey JCP: We Millennials Will Demand Fair and Square Read More »
Note that the crow sitting on my shoulder is not yet on a plate waiting to be eaten. That’s because I’m trying to remember all the reasons for which I should be eating crow, and when I identify all of
Crows, Crows Everywhere, and Which Ones to Eat? Read More »
There’s a billion dollars of home business missing; anybody have a clue where it went? One thing is clear: Over the past 12 months, the new JC Penney/The Penney Co./JCP/Whatever has lost about $1 billion in home furnishings sales as
The Penney Dividend Read More »
My consulting practice takes me all over the world. Through my travels, I have the unique opportunity to be a student of human nature and behavior – especially when it comes to the retail marketplace. Recently I visited South Africa.
Functional, Personal Statement, Self Expression, Fashion Accessory, Status Symbol? The correct answer I believe is: “All of the above.” I’m not a handbag person, per se, although I own several. I don’t think of status so much when I buy
Why Are Handbags So Important? Read More »
I’m here to set the record straight about the Millennial work ethic, by giving you a little insight into the world of internships. They have become the popular alternative to entry-level positions, and businesses have convinced my generation that this
What Your Intern is Really Thinking Read More »
Trader Joe’s is undoubtedly the nation’s most successful limited-assortment grocery chain; lines actually go around the block in New York City’s two outposts during the holidays. So what’s really going on here? Trader Joe’s uses product and pricing strategies that
How Trader Joe’s Lures Shoppers With Quirky Products and Brands Read More »
Are we all felons bribing our way though international commerce or victims of corruption, forced to pay the price of admission? Let’s face it. Bribery is a cottage industry in many countries—part of their cultural DNA. The sad truth is
Bribery, Felony or Line Item? Read More »
And if You Believe It, I “Have a Bridge to Sell You.” Hogwash is a great word, as I was reminded by my colleague, Judy Russell, CEO of consultancy Markethink. First used in the 15th Century, it referred to swill,
American veterans returning from war have had a history of finding employment at Fortune 10 companies. After the Korean War they got engineering and sales jobs at IBM and Texaco. After Vietnam they became production technicians and manufacturing coordinators at
Walmart’s Hire-a-Vet Program: Patriotic Gesture? Or Good for Walmart? Read More »
