I’ve been to a lot of outlet and off-price stores in my life, but nothing prepared me for SPACE, the cavernous emporium in Tuscany that is referred to by its more-descriptive nickname, the Prada Outlet. Recently, a business friend and […]
What Upscale Outlets Can Learn from Prada Read More »
I recently visited an upscale store in NYC early mid-morning as I began a shopping trip that would take me to a number of different stores. I chose this store because it was located in a prime retail center with
Retailers, Beware of the Body Snatchers on the Sales Floor Read More »
Is Williams Sonoma the best home furnishing retailer in the country today? It would be hard to argue otherwise. In perhaps every single area of retailing performance – in-store experience, online market penetration, distinctive merchandise offerings, channel segmentation, services, backroom
Williams Sonoma: Nobody Does It Better Read More »
The United States Supreme Court, that bastion of jurisprudence which increasingly thinks constitutional issues are political footballs, has decided to give states permission to collect taxes from online retailers, a ruling that could be worth an estimated $450 billion. Is
A Taxing Situation Read More »
Zombie apocalypses are not so good. But many would argue that retail is right in the middle of one – Patient Zero has been infected and a nasty zombie virus is about to spread at an exponential rate. This zombie
Five Tools to Survive the Retail Apocalypse Read More »
Data Shows Big Disparities Between Sectors in Online Performance Retailers and brands have been bombarded with the message that the future is online, and they’d better get their act together with their e-commerce strategy if they’re going to remain competitive.
E-Commerce: If You Build It, Will They Come? (Part 1) Read More »
Podcast’s Ascent The term “podcast” hearkens from an earlier era. Podcasts appeared after the introduction of the Apple iPod and is the only media platform named for a technology no longer in use. This American Life has been offering podcasts
The Once Humble Podcast Has Arrived Read More »
The current thread of the many conversations I have with the top executives of the retail and consumer-facing industries is that all of commerce is still in the grip of techno-chaotic disruption, destruction and transformation. Alongside this mayhem is the
Leadership, Culture, Capital and Speed: Barriers or Boosters? Read More »
Every now and then news crosses my desk that seems so unlikely that I suspect it might be a hoax. Of course, that happens with alarming frequency when it comes to political news, but in this instance, I’m referencing business
Kroger’s Little Car Experiment Read More »
As the industry adapts to the rapidly evolving consumer landscape, fashion brands and retailers must focus on reaching digital-first consumers, such as Gen Z. While the oldest in the generation have only recently entered the workforce, Gen Z is already
Making a Connection with the iGeneration Read More »
